Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. This may
put your own and future users’ lives at risk. Only authorised specialists are allowed to
carry out this repair work.
Problem
Possible cause
Solutions, tips, explanations
Compressor off, in-
terior light off.
No electricity to socket.
Check the socket with another appliance.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor off, in-
terior light on.
Appliance is switched off.
Switch the appliance (see “Switching on“ on
page GB-13) on.
Desired temperature has
been reached.
Further cooling not required. When the in-
side temperature rises, the compressor au-
tomatically switches on.
Appliance cools
too quickly.
Temperature has been set
too high.
Select a lower setting (see “Setting the tem-
perature“ on page GB-12).
The appliance
doesn’t cool suffi-
ciently.
Temperature has been set
too low.
Select a higher setting (see “Setting the tem-
perature“ on page GB-12).
Door not tightly closed or
door seal is not completely
tight.
See (see “Checking and cleaning the door
seals“ on page GB-21).
The appliance is near a heat
source.
Place insulation plate between the applianc-
es or change location.
Food has been stored warm. Only store cooled foods.
Too many goods frozen.
Freeze a maximum of 2 kg at any one time.
Ambient temperature is too
low or too high.
Adjust the ambient temperature to the cli-
mate category (see “Technical specifica-
tions“ on page GB-35).
Compressor seems defec-
tive.
Set the temperature to “
-22
°c”. Activating
the “Super Freeze” function (
button). If
the compressor does not switch on within
an hour, please contact our service centre
(see page GB-32).
Troubleshooting table
Page GB-30
Summary of Contents for HGS18560DA2I
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