Page EN-36
Troubleshooting table
Problem
Possible cause
Solution
The selected pro-
gramme will not start
or it stops.
The dishwasher’s door is
not closed properly.
Close the dishwasher door.
The water tap is not on
properly.
Turn the water tap on completely.
The inlet hose is defective.
Contact our Service Centre
(see page EN-39).
There is a risk of over-
flowing. The electrical
water stop system has
been activated.
The display (20) is
illuminated although
dishwasher salt has
been added.
The dishwasher salt is
clumpy.
Stir the dishwasher salt using the
end of a spoon or similar.
The water is not run-
ning or it is running
only very slowly.
There is a kink in the inlet
hose.
Arrange the inlet hose properly so
that it is not kinked (please see
„Connecting the inlet hose“ on page
EN-32).
The water tap is not on
properly.
Turn the water tap on completely.
The water is not run-
ning off or only very
slowly.
The filters are blocked.
Clean the filters (see „Checking and
cleaning the filters“ on page EN-28).
The outlet hose is kinked,
has been extended or is
hanging too high up/too
low.
Lay out the outlet hose in the prop-
er manner (see page EN-31).
The dishwasher is not
watertight.
The door seal is defective.
Have the door seal replaced
(see „Service“ on page EN-39).
The outlet hose or the in-
let hose is defective.
Have the defective hose replaced
(see „Service“ on page EN-39).
The dishwasher can
be switched on/off, but
not cannot be
operated.
The dishwasher can only
be operated when the
door is closed.
Close the door.
The dishwasher can-
not be operated.
The buttons are locked.
Unlock the buttons (see „Button
lock / child lock“ on page EN-27).
The door opens by
itself.
This is not an error. The door will open by itself at the end of a
programme (except for pre-rinse because this programme does
not include main wash and drying). This helps ensure optimal
drying results.
