Troubleshooting table
Page EN-28
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the tables to see if you can correct the
malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never attempt to repair defective appliances yourself. You can put your own and
future users’ lives in danger. Only authorised specialists are allowed to carry out this
repair work.
Problem
Possible cause
Solutions, tips
Display is not
working, appliance
does not operate.
No electricity to socket.
Check the socket by connecting another
appliance.
Mains plug is loose.
Check the tightness of the mains plug.
Door does not close
properly.
Foreign bodies on the door
seal faces.
Clean the door seal faces thoroughly.
Door is warped or door latch
is defective.
Have the door repaired.
Do not use the appliance!
The cooking
chamber light does
not work.
Lamp defective.
Contact our Service department (see „Service“
on page EN-29).
The turntable does
not turn or does not
turn properly.
Scratching, grinding
sounds in the
cooking chamber.
The turntable is not correctly
positioned on the drive motor.
Position the turntable correctly.
The cooking chamber floor
is dirty.
Clean the cooking chamber floor thoroughly.
The food dish is either
too large or is positioned
incorrectly.
The container may not protrude over the edge
of the turntable.
Exploding, popping
sounds in the
cooking chamber.
The dish is being cooked and/
or defrosted with too much
power, and will burst open.
Cancel the setting and reselect a lower power
level.
Other noises or
flashes of light
in the cooking
chamber.
Sparks – metal objects in the
cooking chamber!
Switch off the appliance immediately and then
remove any metallic objects.
The dish is cooked
unevenly.
The dish was not sufficiently
rotated or stirred.
Stir or rotate the food dish, and allow it to heat
up a little more.
The dish does not
get sufficiently hot.
The power or time is set too
low.
Heat the dish for a little more time in the
appliance.
The dish was very cold when
being placed inside.
Container is unsuitable if it
becomes hotter than the dish. Use a suitable container.
Door/viewing
window steams up. The dish releases moisture.
No error. Simply wipe away any moisture
after operation.
Summary of Contents for AG720CE6-PM
Page 34: ...Technische Daten...
