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47
Cause
Possible remedy
Issue: not loud enough
Low volume
Turn up volume; see hearing
care professional if problem
persists
Low battery
Replace battery
Custom molds/domes
not inserted properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Change in hearing
Consult your hearing care
professional
Custom molds/domes
blocked with ear wax
Clean custom molds/domes.
See “Care and maintenance.”
Consult your hearing care
professional
Plugged microphones
Consult your hearing care
professional
Cause
Possible remedy
Issue: intermittent sound
Low battery
Replace battery
Dirty battery contact
Consult your hearing care
professional
Issue: two long beeps
Low battery
Replace battery
Issue: whistling
Custom molds/domes
not inserted properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Hand/clothing near ear
Move hand/clothing away
from ear
Poorly fitting custom
molds/domes
Consult your hearing care
professional