Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This
warranty is limited to Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and
installed in either the United States or Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material
or workmanship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of
the product which proves defective because of improper workmanship and/or material, under normal installation, use, service
and maintenance. If Hansgrohe is unable to provide a replacement and repair is not practical or cannot be timely made,
Hansgrohe may elect to refund the purchase price in exchange for the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences.
If you are a consumer who purchased the product for use primarily for personal, family, or household purposes, this warranty
extends for as long as you own the product and the home in which the product is installed. If you purchased the product for
use primarily for any other purpose, including, without limitation, a commercial purpose, this warranty extends only (i) for 1
Cleaning Recommendation for Hansgrohe Products
Modern sanitary faucetry and shower fixtures consist of very different materials to comply with the needs of the market
with regard to design and functionality.
To avoid damage and returns, it is necessary to consider certain points when cleaning:
Cleaning materials for faucets and shower products:
Acids are necessary ingredients of cleaning materials for removing lime. However, please pay attention to the
following points when cleaning faucets and shower products:
•
Use only cleaning materials intended for the application.
•
Never use cleaning materials which contain hydrochloric, formic, or phosphoric, or acetic acid, as these can
cause considerable damage.
•
Do not mix one cleaning material with another.
•
Do not use abrasives, such as cleaning powders, sponge pads, or microfiber cloths.
Cleaning Instructions for Faucets and Shower Products:
Please follow the cleaning material manufacturer’s instructions. In addition, please note the following:
•
Clean your faucets and shower products as and when required.
•
Follow the label instructions. Do not allow any cleaner to remain on the product for longer than necessary.
•
Regular cleaning will prevent scale buildup and water spotting.
•
When using spray cleaners, spray first onto a sponge or cloth. Do not spray directly onto the faucet or shower
product as drops could enter openings or gaps and cause damage.
•
After cleaning, rinse thoroughly with clear water to remove any cleaner residue.
Important
Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.
Please note:
•
If the surface is already damaged, the effect of cleaning materials will cause further damage.
•
Components with damaged surfaces must be replaced, otherwise, this could cause injury.
•
Damage caused by improper treatment will not be covered by our warranty.
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