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Hansgrohe, Inc. 

 1490 Bluegrass Lakes Parkway 

 Alpharetta, GA  30004

Tel. 770-360-9880 

 Fax 770-360-9887

www.hansgrohe-usa.com

US - Installation Instructions 

 Par

t No. 90404701  

 Revised 12/2007

the product for use primarily for any other purpose, including, without limitation, a commercial purpose, this warranty extends 

only (i) for 1 year, with respect to Hansgrohe and Commercial products, and (ii) for 5 years, with respect to AXOR products.  

THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:

A.  Conditions, malfunctions or damage not resulting from defects in material or workmanship.

B.  Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper mainte-

nance, misuse, abuse, negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no-

rinse” cleaning products, or the use of the product in any manner contrary to the product instructions. (3) Conditions in the 

home such as excessive water pressure or corrosion.

C.  Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installa-

tion or reinstallation of the product (including but not limited to proper packaging and shipping costs), or for installation or 

reinstallation of the product.

D.  Accessories, connected materials and products, or related products not manufactured by Hansgrohe.

TO OBTAIN WARRANTY PARTS OR INFORMATION

Contact your Hansgrohe retailer, or contact Technical Service at:

Hansgrohe Inc.

1492 Bluegrass Lakes Parkway

Alpharetta GA  30004

Toll-free (800) 334-0455.

In requesting warranty service, you will need to provide

1.  The sales receipt or other evidence of the date and place of purchase.

2.  A description of the problem.

3.  Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 1492 

Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.

When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid. 

EXCLUSIONS AND LIMITATIONS

REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER 

THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER.  HANSGROHE NEITHER ASSUMES NOR AUTHORIZES 

ANY PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.

HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSE-

QUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING 

MERCHANTABILITY).

Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclu-

sion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from State 

to State. You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you 

can bring any action in court against us under the Magnuson-Moss Warranty Act.

PRODUCT INSTRUCTIONS AND QUESTIONS

Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect.  

Prior to installing, always carefully study the enclosed instructions on the proper installation and the care and maintenance of 

the product.  If you have questions at any time about the use, installation, or performance of your Hansgrohe product, or this 

warranty, please call or write to us or call us toll-free at 800 334 0455.

Summary of Contents for ShowerArc 26396001

Page 1: ...ShowerArc 26396001 Installation Instructions Warranty...

Page 2: ...ShowerArc 26396001 Minimum ceiling height 90 1 2...

Page 3: ...ecommended hot water temp 120 140 F Max hot water temp 165 F Flow rate showerhead 2 5 gpm bodysprays 0 6 gpm each handshower 2 5 gpm The thermostatic mixing valve has a high temperature limit stop whi...

Page 4: ...installation Requires 26397000 installation kit included Instructions begin on page 13 Roughing in The ShowerArc requires 1 2 NPT female fittings recessed 3 8 behind the surface of the finished wall f...

Page 5: ...of supplies is required do not install two sets of supplies Installation in 90 corner The thermostatic mixing valve may be installed on either wall This diagram shows both possible positions for the...

Page 6: ...Installation in 90 Corner Seal the wall around the supplies with waterproof sealant Failure to seal the wall can lead to possible water damage 1 2 3 4...

Page 7: ...Seal the wall around the anchors with waterproof sealant Failure to seal the wall can lead to possible water damage 5 6 7 8...

Page 8: ...Seal the wall around the anchors with waterproof sealant Failure to seal the wall can lead to possible water damage Be careful not to drill into water lines 9 10 11 12 6 mm...

Page 9: ...13 14 15 16...

Page 10: ...10 1 2 17 18 19 20 6 mm...

Page 11: ...11 Seal the wall around the anchors with waterproof sealant Failure to seal the wall can lead to possible water damage 1 2 21 22 23 24 6 mm...

Page 12: ...12 Turn to page 22 to continue the installation Seal the wall around the anchors with waterproof sealant Failure to seal the wall can lead to possible water damage 25 26...

Page 13: ...static mixing valve may be installed on either wall The diagram shows both possible positions for the installation Only one set of supplies is required do not install two sets of supplies Wall to Wall...

Page 14: ...14 Wall to Wall Installation Seal the wall around the supplies with waterproof sealant Failure to seal the wall can lead to possible water damage 1 2 3 4...

Page 15: ...15 Seal the wall around the anchors with waterproof sealant Failure to seal the wall can lead to possible water damage 5 6 7 8...

Page 16: ...16 Seal the wall around the anchors with waterproof sealant Failure to seal the wall can lead to possible water damage Be careful not to drill into water lines 1 2 6 mm 12 9 10 11...

Page 17: ...17 Install the 26397000 mounting set 13 14 15 16...

Page 18: ...18 XX 90 XX 17 18 19 20...

Page 19: ...19 6 mm SW 3 mm M6x8 1 2 24 21 22 23...

Page 20: ...20 Install the 26397000 mounting set M6x60 1 2 3 SW 3 mm M6x8 25 26 27 6 mm 28 Seal the wall around the an chors with waterproof sealant Failure to seal the wall can lead to possible water damage 1 2...

Page 21: ...21 Turn to page 22 to continue the installation SW 3 mm M6x8 29...

Page 22: ...22 Install the Cover Escutcheon and Handle Install the Showerhead and Handshower 2 1...

Page 23: ...handle screw with a 3 mm Allen wrench Remove the retainer clip and stop ring from the stem Turn the stop unit to the handshower position Turn the temperature control stem until the output water is the...

Page 24: ...urn the stop unit to the off position Install the stop ring so that the tooth is against the stop Install the clip Install the handle Tighten the handle screw with a 3 mm Allen wrench KLICK SW 3 mm 5...

Page 25: ...ature control knob until the output water is 100 F Turn the diverter handle to the off position Loosen the handle screw with a 3 mm Allen wrench Remove the handle Align the indexing mark on the temper...

Page 26: ...counter clockwise to make the water warmer When the knob is turned counter clockwise to the 100 position it will stop To obtain water hotter than 100 push the knob in and continue turning it counter...

Page 27: ...ime shown in the label instructions Rinse the spray face with clear water Reinstall the handshower Flush the handshower for at least one minute before using The handshower uses the Rubit cleaning syst...

Page 28: ...28 Replacement Parts 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 17 25...

Page 29: ...escutcheon 97491000 13 thermostat cartridge 94282000 14 noise reducer 94073000 15 ball s union 96742001 16 rear panel 97493000 17 cover 97494000 18 sleeve nut 97492000 19 pipe elbow 97495000 20 pipe 9...

Page 30: ...erature is erratic thermostat cartridge is faulty replace thermostat cartridge Water drips for several min utes after the unit is turned off not a product defect normal clearing of showerhead not a pr...

Page 31: ...to comply with the needs of the market with regard to design and functionality To avoid damage and returns it is necessary to consider certain criteria when cleaning Cleaning Materials for Faucets and...

Page 32: ...date and place of purchase 2 A description of the problem 3 Delivery of the product or the defective part postage prepaid and carefully packed and insured to Hansgrohe Inc 1492 Bluegrass Lakes Parkwa...

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