20
Trouble Shooting
Fault Cause Remedy
Insuffient water flow Supply pressure inadequate Check mains pressure
Shower filter seal dirty Clean filter seal between shower
and hose
Thermostat cartridge filters dirty Remove cartridge & clean
the filters on the barrel
‚Crossflow‘, hot water is forced check valves dirty or Clean check valves -
into cold water pipe, or vice leaking replace if necessary
versa
Spout temperature does not Thermostat has not been Calibrate thermostat
correspond with the temperature adjusted
set
Hot water temperature too low Increase hot water temperature
No temperature control Thermostat cartridge failure or Check/clean filters
blocked filters Replace cartridge
Shower or spout dripping Dirt in the flow valve or‚ shut off‘ Clean or replace shut-off unit
unit damaged
Warranty
You have purchased a quality product from Hansgrohe. All parts which show any kind of fault as far as
construction, material or assembly are concerned within the first 24 months after installation, we will repair
or exchange the part in question free of charge. Faulty items become our property.
We do not grant warranty for faults caused by:
unsuitable or improper use; incorrect assembly; installation started and/or completed by a non-qualified
plumber, natural wear out, improper or careless treatment, lack of maintenance; unsuitable usage;
chemical, electro-chemical or electrical influences.
05/2006 9.04067.01
Hansgrohe · Units D1 & D2 Sandown Park · Trading Estate Royal Mills · Esher Surrey KT10 8BL · Technical Hotline 0870 770 1975
E-Mail: [email protected] · Internet: www.hansgrohe.com
