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52

Chapter 8 - MESSAGES & ERRORS

HI 9828 visualizes a series of messages if probe or meter errors are generated.
Please take note of their significance and solution. For quick information the
help menu is always available on the meter.

• “Continuous logging - Flash memory is full”:
this message appears when the memory is full
and it  is not possible to log other readings. Press
OK and delete some records.

• “Continuous logging - Flash memory error!”:
this message appears when there is a memory
error; press OK, download the data and delete
all lots. If the problem persists contact the near-
est Hanna Center.

•”Probe communication error!”: this message
appears when there is a communication prob-
lem between probe and meter; verify connector
and cable; turn off the meter, disconnect and re-
connect the probe. If the problem persists con-
tact the nearest Hanna Center.

• “Probe critical error: EEPROM corruption!”: this
message appears when the EEPROM data are
corrupted; turn off the meter, disconnect and re-
connect the probe. If the problem persists con-
tact the nearest Hanna Center.

• “Probe critical error: ADC blocked!”: this mes-
sage appears when the A/D converter does not
respond or is blocked; turn off the meter, discon-
nect and reconnect the probe. If the problem
persists contact the nearest Hanna Center.

• “Probe critical error: I2C bus fault!”: this mes-
sage appears when an internal transmission is
not acknowledged or a bus fault occurs for more
than a certain number of unsuccessful transmis-
sion attempts; turn off the meter, disconnect and

Summary of Contents for HI 9828

Page 1: ...1 Instruction Manual HI 9828 Multiparameter w w w h a n n a i n s t c o m ...

Page 2: ...2 ...

Page 3: ...3 Hanna Instruments reserves the right to modify the design construction and appearance of its products without advance notice ...

Page 4: ...ent It will provide you with the necessary information for correct use of the instrument as well as a precise idea of its versatility If you need additional technical information do not hesitate to e mail us at tech hannainst com or see the back cover for our worldwide contact list This instrument is in compliance with the CE directives ...

Page 5: ...n 11 1 5 2 Installation 12 1 5 3 pH pH ORP sensors 13 1 6 Specifications 14 1 7 Display keyboard description 18 1 8 Help function 19 CHAPTER 2 MEASUREMENT MODE 2 1 Procedure 20 CHAPTER 3 SYSTEM SETUP 3 1 Measurement setup 21 3 2 System setup 23 3 3 Table of measurement setup items 27 CHAPTER 4 CALIBRATION MODE 4 1 Quick calibration 29 4 2 pH calibration 31 4 2 1 Preparation 31 4 2 2 Procedure 32 4...

Page 6: ...E 5 1 Logging 40 5 1 1 Logging options 40 5 2 Log data setup 41 5 2 1 Lots 41 5 2 2 Delete all lots 43 5 2 3 Remarks 43 5 2 4 Delete all remarks 44 5 2 5 Tags 44 CHAPTER 6 GLP 6 1 Probe information 46 6 2 pH 47 6 3 Dissolved oxygen 47 6 4 Conductivity 48 6 5 Atmospheric pressure 48 6 6 ORP 49 6 7 Temperature 49 CHAPTER 7 PC CONNECTION 7 1 Software installation 50 7 2 PC connection 50 CHAPTER 8 MES...

Page 7: ...7 APPENDIX A PROBE MANTEINANCE 55 B ACCESSORIES 57 C WARRANTY 59 ...

Page 8: ...0 mL Probe maintenance kit 4 rechargeable C size Ni MH batteries Power adaptor cable Cigarette lighter cable 5 i Button with holder HI 7698281 USB interface cable HI 92000 Windows compatible software instruction manual rugged carrying case NOTE Save all packing materials until you are sure that the instrument func tions correctly Any damaged or defective items must be returned in their original pa...

Page 9: ... the i Buttom system and the remarks that the operator can insert before or during measurements The same data can be plotted on the meter and also downloaded to a PC by means of USB connector and HI92000 Windows compatible application for successive elaborations The setting menu can be protected by password to avoid not authorized modifi cations and the help function is always available to explain...

Page 10: ...lkaline C size batteries it is necessary to move up the switch in the battery compartment 1 4 2 Recharging batteries HI 9828 is supplied with two different cables for recharging batteries HI 710045 and HI 710046 Mains power supply HI 710045 combined with the 12 Vdc adapter is used to recharge batteries from the mains power supply With the meter OFF disconnect the probe Connect HI 710045 to the met...

Page 11: ...o insert a pH or pH ORP sensor please see Appendix A for the order codes The galvanic D O sensor with the built in thermistor allow to have stable temperature compensated readings in few seconds The thin permeable membrane isolates the sensor elements from the testing solution but allows oxygen to en ter Oxygen that passes through the membrane causes a current flow from which the oxygen concentrat...

Page 12: ...ectrodes DO Temperature EC pH ORP To make easier the installation the 3 sensors have 3 different color codes white for DO orange for EC and yellow for pH ORP For the correct sensors installation procede as follow Insert the sensor with the right alignment to the corresponding coloured con nector Screw with the supplied tool the locking nut to fix the sensor After sensors are mounted it is necessar...

Page 13: ... electrode must be cleaned and smooth The surface of the electrode must undergo a pretreatment in order to respond quickly Because the Pt PtO system depends on the pH the pretreatment of the elec trode may be determined by the pH and the redox potential values of the solution to be measured As a general rule if the ORP mV reading corresponding to the pH value of the solution is higher than the val...

Page 14: ... with 5 memorized standard buffers pH 4 01 6 86 7 01 9 18 10 01 or 1 custom buffer ORP Range 2000 0 mV Resolution 0 1 mV Accuracy 1 0 mV Calibration automatic at 1 custom point DISSOLVED OXYGEN Range 0 0 to 500 0 0 00 to 50 00 mg L Resolution 0 1 0 01 mg L Accuracy 0 0 to 300 0 1 5 of reading or 1 0 whichever is greater 300 0 to 500 0 3 of reading 0 00 to 30 00 mg L 1 5 of reading or 0 10 mg L whi...

Page 15: ...r custom point RESISTIVITY Range 0 to 999999 Ω cm depending on setup measurement 0 to 1000 0 kΩ cm 0 to 1 0000 MΩ cm Resolution dependent on resistivity reading Calibration based on conductivity or salinity calibration TDS Range 0 to 400000 mg L or ppm the maximun value depends on the TDS factor Resolution Manual 1 mg L ppm 0 001 g L ppt 0 01 g L ppt 0 1 g L ppt 1 g L ppt Automatic 1 mg L ppm from...

Page 16: ...5 Resolution 0 1 σt σ0 σ15 Accuracy 1σt σ0 σ15 Calibration based on conductivity or salinity calibration AMTOSPHERIC PRESSURE Range 450 to 850 mmHg 17 72 to 33 46 inHg 600 0 to 1133 2 mbar 8 702 to 16 436 psi 0 5921 to 1 1184 atm 60 00 to 113 32 kPa Resolution 0 1 mmHg 0 01 inHg 0 1 mbar 0 001 psi 0 0001 atm 0 01 kPa Accuracy 3 mmHg within 15 C from the temperature during calibration Calibration a...

Page 17: ...ronment 0 to 50 C 32 to 122 F RH 100 Power supply 4 x 1 5 V alkaline C cells approximately 150 hours of continuos use without backlight 4 x 1 2 V rechargeable C cells approximately 70 hours of continuous use without backlight Dimensions Meter 221 x 115 x 55 mm 8 7 x 4 5 x 2 2 Probe l 270 10 7 dia 46 mm 1 8 Weight Meter 750 g 26 5 oz Probe 750 g 26 5 oz Whitout remarks When using remarks the maximu...

Page 18: ...d on display 5 On Off key to turn on and off the meter 6 Backlight to activate the backlight 7 Alphanumeric keyboard to insert alphanumeric codes 8 HELP key to have information about the shown screen 9 Arrow keys to scroll between options 10 ESC key to go back to the previous screen 11 Right softkey function defined on display ...

Page 19: ...ion useful to have short information regarding the displayed screen It will be sufficient to press the HELP key and an information window will appear For more longer messages press the arrow keys to scroll To escape from the help window press again the HELP key ...

Page 20: ...to enter in the main meter menu See Chapter 5 for more information NOTES If the meter does not find the probe the message Probe disconnected appears In this case the only available softkey is Menu and it is possible to operate only with the functions that do not require a reading It is possible to enable up to 12 parameters Based on the number of enabled parameters the graphical resolution change ...

Page 21: ...LOG and MENU Press MENU select Measurement Setup with the arrow keys and press OK The display visualizes the complete list of mea surable parameters To select a parameter scroll with the arrow keys to highlight it It is possible to enable or disable each parameter A checked box or the unit measure next to the parameters means that it is enabled Press the right softkey to enable or disable the para...

Page 22: ... l and ppt g l 1 ppm mg l 0 001 ppt g l 0 01 ppt g l 0 1 ppt g l 1 ppt g l Auto ppt g l autoranging in ppt or g l unit NOTE For setting ppm or mg l see paragraph 3 2 System Setup Seawater specific gravity This value is a widely used parameter for seawater it is similar to density mea surement and it is an expression of salts content in water It depends on atmo spheric pressure temperature and sali...

Page 23: ...ailable options are English Spanish French Portuguese and Italian The language can be modified pressing the MODIFY soft key ID It is possible to insert an identification code for the meter By pressing MODIFY a textbox appears on display use the keyboard to insert the desired alphanumeric code and then press OK A maxi mum of 25 characters can be used Date Select the desired date format by pressing ...

Page 24: ...erence temperature for the displayed value The available options are 20 C and 25 C To set the value press the MODIFY soft key Temperature coefficient This factor can be set from 0 00 C no tem perature compensation to 6 00 C To set this value press MODIFY and then insert the desired value with the keyboard The left arrow soft key allows to shift the cursor To confirm the value press OK TDS factor T...

Page 25: ...key is pressed Error beep If enabled the meter emits an acoustical signal when a wrong key is pressed or when some par ticular errors occur Decimal separator It is possible to select the type of decimal separator dot or comma press MODIFY to select the desired symbol LCD contrast For setting the LCD contrast select the correspond ing entry and press MODIFY An horizontal bar is displayed press the ...

Page 26: ...rd and then press DISABLE In the textbox appears NO Press OK to confirm Restore factory settings It is possible to reset the System Setup and Measurement Setup parameters to their default values Select the Restore factory settings entry and press OK The meter asks to confirm press YES to con firm or NO to escape NOTE It is possible to quit the system setup at any time by pressing ESC For each entr...

Page 27: ... mS 1 mS Auto mS Resistivity resistivity measure M Ω cm M Ω cm k Ω cm Ω cm TDS total dissolved solids Auto Auto 1 ppm 0 001 ppt measure 0 01 ppt 0 1 ppt 1 ppt Auto ppt Salinity salinity measure Seawaterspecificgravity specific gravity measure σt σt σ0 σ15 Atmospheric pressure atmospheric pressure measure System Setup Entry Description Default value Valid values Language interface language English ...

Page 28: ...00 C conductivity measures TDS factor conversion factor from 0 50 0 00 to 1 00 conductivity readings TDS unit unit measure for TDS ppm ppt ppm ppt mg l g l Average length readings number 01 1 to 30 Key beep acoustic signal for pressed key Error beep acoustic signal for wrong key pressed Decimal separator for number display LCD contrast contrast for the LCD 8 1 to 15 Password insert a password max ...

Page 29: ...t the type of calibration with the arrow keys and then press OK The available options are Quick Calibration allows the D O saturation pH and conductivity calibration with a single point procedure pH Dissolved Oxygen Conductivity Atmospheric pressure ORP and Temperature 4 1 QUICK CALIBRATION The quick calibration is a feature that allows the user to calibrate the multipa rameter probe on the field ...

Page 30: ...e measure is stable the message Ready appears press CONFIRM to accept the value The messages Storing data on probe please wait and Updating GLP data please wait appear NOTE If the EC calibration is not required it is possible to skip to the DO quick calibration by pressing the SKIP soft key The meter goes to the DO quick calibration and the message Empty the beaker Shake the probe and put it in th...

Page 31: ...art a new calibration at 1 2 or 3 points with standard buffers pH 4 01 6 86 or 7 01 9 18 or 10 01 or a 1 point calibration with a custom buffer By selecting Clear old calibration and pressing OK it is possible to delete the calibration data and restore the default data NOTES It is important to delete old calibration data every time the pH electrode is replaced and after a cleaning procedure When a...

Page 32: ...olution and stir gently When the reading is stable and close to the selected buffer the display shows the message Ready Press CONFIRM to accept the value or BUFFER to change the buffer value After the second calibration point is confirmed proceed as above by immers ing the probe in the third buffer solution stirring gently and waiting for the mea sure stability At the end of calibration on display...

Page 33: ...messages are Input out of scale pH is out of scale Wrong buffer this message appears when the difference between the pH reading and the value of the selected buffer is too big If the error message is displayed check if you have selected the proper calibration buffer Invalid temperature this message appears if the temperature of the buffer is outside the defined buffer temperature range Wrong conta...

Page 34: ...rea where the measurements will be taken in order to have the best accuracy Note also that the D O concentration values are based on D O saturation temperature salinity and atmospheric pressure so it is recommended to use a standard solution or a reference D O meter to compare readings during cali bration D O saturation calibration can be performed at 1 or 2 standard points 0 and 100 or at a singl...

Page 35: ...he main menu from the calibration menu press ESC repeatedly NOTES The user can perform a single point calibration with standard values To abort the calibration after first point is accepted press ESC If the D O input is not within the acceptable range the message IN VALID INPUT will be shown D O concentration To calibrate the D O concentration it is necessary a solution with known con centration I...

Page 36: ...e effects on readings The Salinity option allows calibrations with a standard salinity solution The 3 ranges are related if one of them is calibrated the other two are cali brated too 4 4 1 Procedure After choosing the conductivity calibration mode in the main calibration menu select the type of calibration with the arrow keys and then press OK Conductivity Fill a beaker with a standard conductivi...

Page 37: ...d set its resolution Immerse the probe with its sleeve in the con ductivity solution and wait for the reading stabil ity When the reading is stable press CONFIRM to accept the value Press OK or ESC to return to calibration or main menu respectively Salinity Select the Salinity option and press OK Insert the custom value and set its resolution Immerse the probe with its sleeve in the known solution...

Page 38: ...ure and insert the pressure value with the keyboard Press OK and wait for the measure stability When the reading is stable press CONFIRM to accept the value Press OK or ESC to return to calibration or main menu respectively To restore the factory calibration select this option in the pressure calibration menu and then press OK 4 6 ORP CALIBRATION It is possible to calibrate at one custom point or ...

Page 39: ...ture calibration Select the unit temperature measure C F or K and insert the bath temperature read by a reference thermometer When the reading in stable READY and CON FIRM appear on the display Press CONFIRM to accept the calibration On display the following messages appear Storing data on probe please wait Updating GLP data please wait Calibration complete Press OK to close the last message and r...

Page 40: ...ows SAMPLE LOGGED and returns to measurement mode 5 1 1 Logging options To insert other information related to the logged value or to select the continuous logging mode press OPTIONS and a sequence of questions appears Logging type ONE SAMPLE or CONTINU OUS press one of these soft keys to select the desired option Where to save the readings scroll with the ar row keys to select an existing lot and...

Page 41: ... identification code for the used tag and then press OK NOTES It is possible to create the logging list and the relative remarks before taking measurements and logging See paragraph 5 2 Log data Setup It is possible to abort the logging procedure at any time by pressing the ESC softkey repeatedly In case of continuous logging the data collection will start after the last options will be confirmed ...

Page 42: ...PTIONS a 3 options screen ap pears VIEW to visualize the readings relative to the indi cated lot PLOT to visualize the corresponding graph DELETE to delete the selected lot NOTE the first line of the 3 option screen reports the lot name View By pressing VIEW the samples details are dis played Press the arrow keys to change sample number in the selected lot The sample number is on the down right co...

Page 43: ...the previous screen NOTE To go back to the LOG DATA menu press ESC repeatedly 5 2 2 Delete all lots The message All stored log data will be erased Continue appears press YES to delete or NO to go back to the previous screen 5 2 3 Remarks It is possible to associate a remark to every sample To add a remark scroll with the arrow keys to highlight the entry REMARKS and press OK Press NEW to insert a ...

Page 44: ...ormation appears Press MODIFY to change the tag info or press OK to accept S N ID In this menu it is possible to view the ID code associated to a tag serial number Select S N ID and press OK With the keyboard insert the serial number and then press OK The tag info screen appears Press OK to go back to the previous screen or MODIFY to modify the tag ID If the typed S N is not stored in memory the w...

Page 45: ...ually It is possible to add a new tag to the list even if the tag is not available Select the option and press OK Insert the tag serial number with the keyboard and then press OK Clear tag memory It is possible to clear completely the tag memory Select the Clear tag memory entry and press OK The message All tag identifiers will be erased Continue appears Press YES to erase or NO to go back to the ...

Page 46: ... keys and press OK to visualize the relative infor mation NOTE When there are no available calibration data for the selected parameter the message No GLP data available for this measurement appears Press OK to go back to the previous screen 6 1 PROBE INFORMATION To visualize the probe information highlight the entry and press OK The probe information appear model firmware version ID and serial num...

Page 47: ... are replaced with Quick calibration If calibration was cleared the values for offset and slope are the default values and the message Old calibration cleared appears Press ESC to go back to the GLP data main menu 6 3 DISSOLVED OXYGEN From the GLP data main menu select the Dissolved Oxygen entry and press OK All the information relative to the last DO cali bration appear calibrated points saturati...

Page 48: ...and date With the arrow keys it is possible to scroll between the last 5 memorized cali brations For Conductivity GLP calibration data different screen types are possible con ductivity actual conductivity and salinity NOTES The C label near the calibration point is for custom and the H is for Hanna 6 5 ATMOSPHERIC PRESSURE From the GLP data main menu select the Atmospheric pressure entry and press...

Page 49: ...stored in case of restoring factory calibration data With the arrow keys it is possible to scroll the last 5 memorized calibrations 6 7 TEMPERATURE From the GLP data main menu select the Temperature entry and press OK All the information relative to the last tempera ture calibration appear calibrated point time and date With the arrow keys it is possible to scroll the last 5 memorized calibrations...

Page 50: ...lly If it does not go to the folder software in the CD and double click setup exe click Install software and follow the instructions 7 2 PC CONNECTION With the meter OFF disconnect the probe Connect the USB cable to the meter and to the USB port on PC Turn ON the meter the message PC connec tion appears Run the HI 92000 application software select the number COM port within the Settings window and...

Page 51: ...51 ...

Page 52: ... communication prob lem between probe and meter verify connector and cable turn off the meter disconnect and re connect the probe If the problem persists con tact the nearest Hanna Center Probe critical error EEPROM corruption this message appears when the EEPROM data are corrupted turn off the meter disconnect and re connect the probe If the problem persists con tact the nearest Hanna Center Prob...

Page 53: ...a sensor without disconnect the probe and turn off the meter To avoid sensors damages please turn off the meter before any operation on the probe Error Valid sensors config is Temp pH ORP Cond DO Pressure in a lot all the logged samples must have the same readings this mes sage appears trying to change the readings con figuration in a lot with previous logged data press OK and change logging lot t...

Page 54: ...54 ...

Page 55: ...g it gently Refill with clean electrolyte Gently tap the membrane over a surface to ensure that no air bubbles remain trapped With the sensor facing down screw the cap clockwise to the end of the threads Some electrolyte will overflow If any deposit scales the sensors gently brush the sensor surface with the supplied brush while paying attention to not damage the plastic body Maintenance of pH pro...

Page 56: ...de Cleaning Procedure clean frequently the probe with HI 70670 or HI 70671 cleaning solutions by soaking it for 1 minute After performing this procedure soak the electrode in HI 70300 Storage solution before taking measurements Maintenance of EC probe After every series of measurements rinse the probe with tap water If a more thorough cleaning is required clean the probe with the supplied brush or...

Page 57: ...able HI 710005 115 Vac to 12 Vdc US plug adapter HI 710006 230 Vac to 12 Vdc European plug adapter HI 710012 230 Vac to 12 Vdc UK plug adapter HI 710013 230 Vac to 12 Vdc South African plug adapter HI 710014 230 Vac to 12 Vdc Australian plug adapter pH BUFFER SOLUTIONS HI 5004 pH 4 01 buffer solution 500 mL bottle HI 5046 pH 4 63 buffer solution 500 mL bottle HI 5005 pH 5 00 buffer solution 500 mL...

Page 58: ... mL bottle HI 7042S Electrolyte solution 30 mL bottle CONDUCTIVITY BUFFER SOLUTIONS HI 7030L 12880 μS cm standard solution 500 mL bottle HI 7031L 1413 μS cm standard solution 500 mL bottle HI 7033L 84 μS cm standard solution 500 mL bottle HI 7034L 80000 μS cm standard solution 500 mL bottle HI 7035L 111800 μS cm standard solution 500 mL bottle HI 7039L 5000 μS cm standard solution 500 mL bottle PR...

Page 59: ...orization number from the Customer Service department and then send it with shipping costs prepaid When shipping any instrument make sure it is properly packaged for complete protection Recommendations for Users Before using this product make sure that it is entirely suitable for the environment in which it is used Operationofthisinstrumentinresidentialareascouldcauseunacceptableinterferencestorad...

Page 60: ...8 9567 Korea Tel 02 2278 5147 Fax 02 2264 1729 Malaysia Tel 603 5638 9940 Fax 603 5638 9829 Singapore Tel 6296 7118 Fax 6291 6906 SouthAfrica Tel 011 615 6076 Fax 011 615 8582 Taiwan Tel 886 2 2739 3014 Fax 886 2 2739 2983 Thailand Tel 66 2619 0708 Fax 66 2619 0061 UnitedKingdom Tel 01525 850 855 Fax 01525 853 668 USA Tel 401 765 7500 Fax 401 765 7575 For e mail contacts and complete list of Sales...

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