Handpoint Mobile POS User Manual Download Page 6

 

 

l Handpoint Mobile POS l www.handpoint.com l [email protected] l   

4. Connecting your Card Reader and App 

 

The next step is to connect your card reader to your 
smartphone / tablet. You only need to do this once, 
after  which  the  two  devices  will  connect 
automatically  when  the  Handpoint  app  is  run  (as 
long as the card reader is turned on). 

IPHONE 

/

 IPAD

 

1.

 

Make sure bluetooth is turned on. 

2.

 

Go to the menu screen and select „Connect“. 

3.

 

In the upper right corner select  „Discover“. 
Your device will now search for the card 
reader. 

4.

 

Select your card reader from the list.  

5.

 

Select „Pin Pad“. 

The  card  reader  should  now  connect  to  your  iOS 
device automatically.  

Note:  If  you  would  like  to  switch  between 
smartphones  /  tablets  when  using  your  card  reader,  the  quickest  method  is  to  switch 
bluetooth off on the iOS device that is no longer being used with the card reader. When you 
switch bluetooth off, other smartphones / tablets with bluetooth switched on will be able to 
connect to the card reader. 

ANDROID DEVICES

 

1.

 

Go to the menu screen and select „Connect to Card Reader“. 

2.

 

Make sure bluetooth is turned on. 

3.

 

Select  „Bluetooth Settings.“ 

4.

 

Select the card reader of the list that appears. 

5.

 

Your device will ask you if you are sure you want to pair the devices, Select „Pair“. 

The card reader should now connect to your android device automatically. A small blue POS 
symbol will appear in the upper left corner of your device.

 

 

Summary of Contents for Mobile POS

Page 1: ...l Handpoint Mobile POS l www handpoint com l support handpoint com l 1 Handpoint Mobile POS User Guide...

Page 2: ...commend that you test your card reader and get familiar with the Handpoint payment app before you start using the payment solution You can find instructions on how to make a sale refund void and chang...

Page 3: ...the app should appear at the top of the list 1 Play store for Android 2 App Store for iOS If you do not have access to Play Store App Store you will have to start by creating an account to be able to...

Page 4: ...t App It is possible to switch between the Handpoint App and other applications in the smartphone by pressing the back button home button without logging out of the Handpoint App It is however recomme...

Page 5: ...se and log out of the Handpoint app before activating the shared secret Activating the shared secret is easy 1 Open the e mail from Handpoint using the email client in your smartphone tablet click the...

Page 6: ...d now connect to your iOS device automatically Note If you would like to switch between smartphones tablets when using your card reader the quickest method is to switch bluetooth off on the iOS device...

Page 7: ...lly update itself This process will take one and a half minute 1 Enter an amount onto the payment screen on the Handpoint app and press Pay 2 The card reader will now start the update It will turn off...

Page 8: ...heck the Handpoint Server for Card Reader updates by selecting this action MERCHANT SETTINGS Merchant Name Merchants can enter the merchant name that should appear on the Handpoint app Note that this...

Page 9: ...nal Enter a description 2 Press Pay 3 The cardholder inserts the card into the card reader enters the PIN number and presses OK 4 The payment will now be processed and either be authorised or declined...

Page 10: ...or text message 1 Ask the customer for an email address or phone number 2 Enter the details into the corresponding field in the app 3 Press the arrow to send 4 If the receipt is being sent by email yo...

Page 11: ...refunded 3 Press Refund 4 The customer then enters his card into the card reader enters the PIN number and presses OK To go back to the Pay screen go to the Menu Screen and select Pay Void Reversal It...

Page 12: ...ion of logs Support Mode needs to be turned on To enable Support Mode 1 Go to the Menu Screen and select Settings 2 Check the Support Mode box under Support 3 Now your devices will gather detailed inf...

Reviews: