10
Storage and how to use after storage│Things to check before A / S request
Things to check before A / S request
Please check the following points before commissioning to customer center due
to defective product.
●
Water drains from the body
If there is a large difference between the temperature of the water
used and the ambient temperature, such as cold water, condensation
may occur due to condensation. As a result, a small amount of water
may be generated on the bottom of the product. In such cases,
please use after cleaning.
●
The taste of water is strange
It is recommended to wash the inside of the bucket.
Storage and how to use after storage
●
When not in use, keep the inside of the bucket completely empty.
●
When using again after long-term storage (when the electrode film is completely dried)
use as the same way of [For using for the first time after purchasing]
(If there is no electrode active powder, use ½ cup of edible vinegar sold on the market.)
Product Warranty
Services
HanDong Hydro Co., Ltd. carries out the guarantee for the product in accordance with the
consumer dispute resolution standards (notified by the Fair Trade Commission) as follows. When
you request service, HANDONG HYDRO CO., LTD. will support you. The compensation and the
notification of compensation will be resolved within 14 days from the requested date.
Free service
If you use a general product for commercial purpose, the warranty period will be cut in half.
Customer
Name
Phone number
Address
Salesman
Name
Phone number
Address
Types of Consumer Damage
Within warranty period
After warranty period
When a fault occurs due to a product defect
Free repair
Paid Repair
In case of malfunction due to consumer error
Paid Repair
Paid Repair
Can not be repaired due to product defect
Product exchange
Product exchange
When the product can not be replaced
Refund
Not applicable
If the business operator has lost the product that the
consumer commissioned for repair
Product exchange
Product exchange
Damage caused during transportation
Product exchange
Not applicable
항목
내용
If it is not malfunctioning
●
Loss of product due to moving or moving of product
●
Insufficient use of consumer
●
Internal cleaning service request
If the consumer is faulty
●
When a fault occurs due to careless handling or modification of the consumer
●
When a fault occurs due to incorrect use of the electric capacity
●
When a fault or breakage occurs due to external impact or dropping
●
If a malfunction occurs due to repair by a third party or other A / S staff other than
Han Dong (Hydro) Co., Ltd.
●
If a malfunction occurs due to the use of consumables or optional products not
specified by HanDong Hydro Co., Ltd.
●
If a malfunction occurs due to failure to observe the precautions in the manual
In other cases
●
When a malfunction occurs due to natural disasters (lightning, fire, salt damage,
flood, etc.)
●
Consumable parts have reached the end of their useful life
●
Consumers lost their consumables
Warranty period
1 year
Model name
Date of purchase
●
Droplets on the bottom of the product
When using hot or cold water, condensation (condensation) may
occur on the bottom of the product, but there is no problem with the
product.
●
The product does not work
The battery may be low. Please connect the adapter. When using a
general free of charge product for business purposes, the warranty
period is reduced to half.
●
There are too few hydrogen bubbles.
Not recently used? Please refer to how to use after storage and
storage.