Handicare Yes-Series, Service Manual

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Preface
8 Version 2008v4
Identification of the product
A. Model
B. Year of manufacture
C. Identification number
D. User area indoors or outdoors
E. Maximum load in kg
•
To locate the identification plate, see 'Identification plate'.
Warranty stipulations concerning the wheelchair
In the following warranty and liability stipulations, the terms and definitions below must be explained as follows:
•
Product:
•
The manually operated or electric wheelchair or electric scooter manufactured and delivered by
Handicare .
•
Customer:
•
The person who directly obtains a Product from Handicare or an authorised representative.
•
Dealer:
•
The person who delivers a Product obtained from Handicare to customers or third parties.
•
User:
•
The person who uses a Product manufactured by Handicare .
Irrespective of what is determined concerning warranty conditions applicable to the Product, the following applies in
any case with regard to the warranty:
1. Except insofar as described otherwise,
Handicare guarantees to the customer the suitability of the product for
the purpose for which the product is intended - all of these points as described in this manual - and the quality
of the material of which the product is made and the manner in which the product is manufactured.
2. Repairs or replacement of parts of the product that may be necessary as a result of faults that are based on
qualitatively faulty material or manufacturing errors will be executed free of charge, as long as such faults
occurred within one (1) year after the date of delivery of the product to the customer. The parts to be replaced
must be shipped postage-paid to
Handicare . Installation or removal of these parts is for the customer’s account.
Therefore, the following cases are not eligible for free repair or replacement as meant above:
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The repair or replacement that is necessary in connection with faults that arise after one (1) year after the
date of delivery of the product to the customer;
- The repair or replacement that is required in connection with faults due to improper or careless use of the
product or that are caused by the product being used for another purpose than the one for which it is
intended, in which regard it applies that if the customer is a dealer, this dealer will indemnify
Handicare
against possible claims from users or other third parties for faults caused by incorrect or careless use of the
product;
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Parts that are subject to wear and parts for which the need for repair or replacement of the parts is the actual
consequence of normal wear. These can include, but are not limited to, tyres, shrouds, arm-pads, seatings etc.
3. Irrespective of that stipulated under 2, it applies as far as an electric product is concerned that with regard to the
battery that forms part of the product warranty is only given in case of faults or non-functioning of the battery that
are demonstrably the direct consequence of material faults or manufacturing errors. A fault or non-functioning of
the battery as a result of normal wear is not covered by the warranty as meant in these warranty stipulations.
Similarly not covered by the warranty are faults or non-functioning that are the consequence of improper or
unprofessional use of the product or the battery that is part of the product, including the incorrect charging of
the battery and the failure to carry out timely and good maintenance, in which context it also applies that if the
customer is a dealer, this dealer will indemnify
Handicare against possible claims from users or other third
parties that are based on the above-mentioned improper or unprofessional use of the product or the battery
that is part of the product.
Handicare does not guarantee batteries provided by dealers or purchased by the
customer.
4. The warranty conditions as mentioned in the above stipulations in any case become null and void if:
- - The guidelines of Handicare for the maintenance of the product are not, or insufficiently, followed;