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Troubleshooting 

 
 

26  

Version 2008v4                         

 

4  Troubleshooting 

 

4.1 

'DX' faultfinding table 

 
Check the malfunction/signal with the aid of the following list. 
 

Signal

 

Possible cause

 

Remedy

 

ON/OFF light 
does not go on: 
the wheelchair 
does not move. 

The controller plug is not properly inserted 
in the 'power module'. 

Insert the plug properly in the 'power module'  
(DX BUS). 
The DX power module is behind the cover that is 
on the outside under the chair against the battery 
tray. 

 

Both fuses are defective 

Replace the defective fuses. 

 

The batteries are not properly connected. 

Check the connections. 

 

A connection of the batteries is loose. 

Secure the connection. 

ON/OFF light: 
flashes once 

DX module faulty. 
 

Replace one or more modules. The "on/off" LED 
indicates the condition of the entire system.  
The modules all have a separate status LED:  
in this way, you can see which one is faulty.  

ON/OFF light: 
flashes twice. 

DX accessory faulty. 

The module displays a fault as a result of a 
programming fault or short circuit and/or overload 
of the accessories. 

 

 

The (optional) electrical high/low adjustment is 
not in the lowest position. The LED flashes twice 
to indicate that the speed limitation has been 
switched on: the wheelchair will drive 
considerably more slowly. 

ON/OFF light: 
flashes three 
times 

The left-hand motor (m1) connection is 
faulty or loose 

Check the connection and secure it 

 

The left-hand motor (m1) is defective 

Replace this motor. 

 

Short circuit in the left-hand motor (m1) 
connections. 

Correct the connections. 

 

Defective power module output. 

Check the motor for a defect: an output of the 
power module will only become defective through 
a defect in the motor itself. 
Only replace the power module if the fault occurs 
immediately upon switching the unit on. If the 
fault occurs when you are starting to drive, the 
entire left-hand motor circuit is causing the fault. 
In this case, replace the entire drive unit 
concerned. 

ON/OFF light: 
flashes four 
times 

The right-hand motor (m2) connection is 
faulty or loose. 

Check the connection and secure it

 

 

The right-hand motor (m2) is defective 

Replace this motor. 

 

Short circuit in the right-hand motor (m2) 
connections. 

Correct the connections. 

 

Defective power module output.

 

Check the motor for a defect: an output of the 
power module will only become defective through 
a defect in the motor itself. 
Only replace the power module if the fault occurs 
immediately upon switching the unit on. If the 
fault occurs when you are starting to drive, the 
entire left-hand motor circuit is causing the fault. 
In this case, replace the entire drive unit 
concerned. 

 

Summary of Contents for Yes-Series

Page 1: ...SERVICEMANUAL YES SERIES...

Page 2: ...to make changes and modifications The information provided is valid for the product in its standard version Handicare cannot be held liable for possible damage resulting from specifications of the pr...

Page 3: ...15 3 4 Swivel wheels 15 3 4 1 Tyre repair for swivel wheels 16 3 4 2 Replacing the tyre on the swivel wheel 16 3 4 3 Replacing the swivel wheel 17 3 4 4 Replacing the swivel wheel 17 3 4 5 Replacing t...

Page 4: ...agram for DX MBL Seat lift MBL Tilt Lighting Back rest Leg rest 38 5 4 7 Electrical wiring diagram for Shark Drive only 39 5 4 8 Electrical wiring diagram for Shark Drive only Lighting 40 5 4 9 Electr...

Page 5: ...ur service department before doing repair work on a wheelchair that has been involved in an accident The following information is important when ordering parts Model Year of manufacture Colour Identif...

Page 6: ...ld only be used after the user manual has been studied carefully Never use the wheelchair before having read and understood the contents of the manual F Neutral 1 Lever in the lowest position The driv...

Page 7: ...out any maintenance on the wheelchair Available documentation The following technical documentation is available for this wheelchair User manual Service manual Conversion manual Service and technical...

Page 8: ...e 1 year after the date of delivery of the product to the customer The repair or replacement that is required in connection with faults due to improper or careless use of the product or that are cause...

Page 9: ...an under order of and or at the instructions of Handicare If repairs and or reconditioning are executed by or on behalf of a customer the customer indemnifies Handicare with respect to the claims of t...

Page 10: ...on a slope with an angle of more than 11 ascending percentage of 20 On slopes always drive slowly and with great awareness The wheelchair is less stable on a slope and has less sideways stability Nev...

Page 11: ...n wheel 1 Allen key 3 Adjusting the height of controller 1 Allen key 4 Adjusting the width of the leg rests Adjusting the length of the leg rests Adjusting the seat width Adjusting the height of the a...

Page 12: ...se dry batteries dry fit are entirely sealed and maintenance free The connection diagram for the batteries is provided on a sticker inside the battery tray Make sure that the batteries are always well...

Page 13: ...o ensure proper operation of the wheelchair it is very important that the tyres are kept at the correct pressure Soft tyres yield less than optimum driving for the wheelchair It also takes more energy...

Page 14: ...n Replace as follows Support the wheelchair so that the wheel is off the ground Pull out the valve to completely deflate the tyre Unscrew the central wheel bolt with box spanner 17 and remove the whee...

Page 15: ...load on the batteries Moreover when driving on soft tyres tyre wear is unnecessarily great See technical specifications for the correct tire pressure When pumping the tires up note that the pressure...

Page 16: ...jammed between the two rim halves Tighten the wheel bolts Pump the tyre up Replace the wheel in the fork in the reverse order of disassembly 3 4 2 Replacing the tyre on the swivel wheel Replace the t...

Page 17: ...t must be clearly visible through the locking ring If the wheel is not placed properly this can lead to very dangerous situations for the user After fitting the wheel remove the support from under the...

Page 18: ...l wheel Remove the fork from the ball head see replacing the swivel wheel Fit the new fork in the reverse order After fitting the complete swivel wheel remove the support The wheelchair is ready for u...

Page 19: ...ng all screws from the front cover the side covers and the mud guards with an Allen key with a width of 4 mm on both sides of the wheelchair Remove the upper cover D from the battery tray by unscrewin...

Page 20: ...ock breaker Remove the tube from under the drive unit see removing tube under drive unit Pull the motor cable connector A of the relevant drive unit out of the power module Lead the motor cable out th...

Page 21: ...ew the plastic screw cap A from the carbon brush holder Carefully hold on to the connection B of the carbon brush and pull the carbon brush out of the housing Inspect the carbon brush and replace if n...

Page 22: ...rom the battery tray B Remove both fuses C After the work has been done replace the fuses in the reverse order 3 8 2 Replacing the DX controller Remove the fuses see 3 8 1 Replace the DX controller as...

Page 23: ...acing the power module Remove the fuses see 3 8 1 Replace the power module as follows Unscrew both Allen screws A using an Allen key with a width of 4 mm Remove the protective cover B from the power m...

Page 24: ...ht Replace the rear light as follows Pull the reflector A off the holder D Hold the rubber seal C tight so that it cannot get lost Unscrew the bulb B from the fitting Replace the new bulb in the rever...

Page 25: ...the dirty parts with a wet sponge and then wiping them dry with a dry soft cloth Upholstery Clean with a damp cloth and household soap After removing the dirt rub the cleaned parts dry with a soft dr...

Page 26: ...the wheelchair will drive considerably more slowly ON OFF light flashes three times The left hand motor m1 connection is faulty or loose Check the connection and secure it The left hand motor m1 is de...

Page 27: ...he DX bus system entrances to the modules Check the cables and the modules and replace if necessary ON OFF light flashes 10 times Bus high fault usually a communication fault caused by one of the DX b...

Page 28: ...e m2 is defective Replace the parking brake ON OFF light flashes 7 times There is a fault in the controller Check the connections of the Shark bus cables fuses and or modules and correct as necessary...

Page 29: ...ternal mm 200 x 50 200 x 50 250 x 50 250 x 50 Diameter of swivel wheels external mm 260 x 85 260 x 85 Diameters of drive wheels mm 320 x 60 320 x 60 350 x 80 350 x 80 Tyre pressure of swivel wheels ba...

Page 30: ...eg rests v v v v Central leg rest v v v v Swing away joystick bracket v v v v Special controls v v v v Compact lighting and direction indicators v v v v Indoor swivel wheels and tyres v v v v Outdoor...

Page 31: ...the top of the push bar and the ground HRD Depth of head rest Positions of the head rest in forward and backward directions HH Height of head rest Distance between the bottom of the head rest and the...

Page 32: ...rest can be removed the back rest of the Sedeo seating system can be folded down The minimum measurements for the wheelchair in this situation are indicated as dimensions for transport The correspondi...

Page 33: ...Technical specifications Version 2008v4 5 4 1 Electrical connection diagrams for DX and Shark...

Page 34: ...Technical specifications 34 Version 2008v4 5 4 2 Electrical wiring diagram for DX Standard...

Page 35: ...Technical specifications Version 2008v4 5 4 3 Electrical wiring diagram for DX Lighting...

Page 36: ...Technical specifications 36 Version 2008v4 5 4 4 Electrical wiring diagram for DX Back rest Leg rest...

Page 37: ...Technical specifications Version 2008v4 5 4 5 Electrical wiring diagram for DX Lighting Back rest Leg rest...

Page 38: ...Technical specifications 38 Version 2008v4 5 4 6 Electrical wiring diagram for DX MBL Seat lift MBL Tilt Lighting Back rest Leg rest...

Page 39: ...Technical specifications Version 2008v4 5 4 7 Electrical wiring diagram for Shark Drive only...

Page 40: ...Technical specifications 40 Version 2008v4 5 4 8 Electrical wiring diagram for Shark Drive only Lighting...

Page 41: ...Technical specifications Version 2008v4 5 4 9 Electrical wiring diagram for Shark Back rest...

Page 42: ...Technical specifications 42 Version 2008v4 5 4 10 Electrical wiring diagram for Shark MBL Seat lift...

Page 43: ...Technical specifications Version 2008v4 5 4 11 Electrical wiring diagram for Shark MBL Tilt...

Page 44: ...Technical specifications 44 Version 2008v4 5 4 12 Electrical wiring diagram for Shark MBL Seat lift and Back rest...

Page 45: ...Technical specifications Version 2008v4 5 4 13 Electrical wiring diagram for Shark MBL Tilt and Back rest...

Page 46: ...Technical specifications 46 Version 2008v4 5 4 14 Electrical wiring diagram for Shark MBL Seat lift and Tilt...

Page 47: ...on 2008v4 5 5 Authorised service and technical support If you have any problems or questions concerning this product please contact your dealer Ask us for information about your nearest dealer Manufac...

Page 48: ...ed cannot be purchased separately The part concerned is part of the assembly shown This assembly must be ordered as one piece it must be replaced in its entirety Boxed position numbers refer to the re...

Page 49: ...Parts lists Version 2008v4 49 Overview Drawing Description Page 001 016 Sedeo 50 69 017 024 Carrier 70 78 025 030 Options wiring and modules 80 98...

Page 50: ...004 Gas spring backrest adjustment 54 005 Mounting bracket for leg rest 55 006 Standard leg rest 56 007 Comfort Mechanical leg rest 57 008 Comfort Electrical leg rest 58 009 Central leg rest 60 010 Up...

Page 51: ...00 3728 2 Button head M8X12 ISO7380 0 70 9 02030 4223 1 Back part 2 Sedeo long back arm 35 00 10 1008035 1 Backrest adjustment assy 38 00 11 00000 2103 3 Washer flat 3XD M8 0 20 12 1003247 1 Label bac...

Page 52: ...Parts lists 52 Version 2008v4 002 Mechanical backrest old Pos Article number Units Description Price p p 2008 No longer available as on drawing See drawing 001 pos 10 for replacement parts...

Page 53: ...ion Price p p 2008 1 1008078 1 Electrical backrest 746 00 2 150 00141 000 1 Actuator for backrest 707 00 3 00001 0914 2 Screw M8x16 D7991 0 40 4 02030 3523 1 Bracket backrest adjustment 36 00 5 00000...

Page 54: ...00 1 Gasspring backrest adj 192 00 3 02010 6910 1 Gasspring unlock mechanism 11 00 4 1002813 1 Gasspring bloc o lift 200N 96 00 5 1008057 1 Cable 12 00 6 1007008 1 Handle 12 00 7 00001 0914 2 Screw M8...

Page 55: ...rests 211 00 3 05990 0012 1 Insert tube right for electrical leg rest 62 00 4 05990 0013 1 Insert holder left hand 62 00 5 00000 3590 2 Adjusting screw M6X16 0 50 6 01502 1323 1 Insert tube right 38 0...

Page 56: ...1 Standard leg rest upper part right 69 00 3 01500 1112 2 Leg rest release lever 9 50 4 01500 2212 2 Leg rest release spring 0 70 1 Footplate left See page 59 5 1 Footplate right See page 59 6 01263...

Page 57: ...est 22 00 4 01500 1112 2 Leg rest release lever 9 50 5 01500 2212 2 Leg rest release spring 0 70 6 00000 3706 2 Button head M8X25 0 40 7 00000 1802 2 Cap lock nut M8 0 60 1008076 1 Gasspring with gass...

Page 58: ...er part right 476 00 3 01500 4612 2 Hinge comfort leg rest 22 00 4 01500 1112 2 Leg rest release lever 9 50 5 01500 2212 2 Leg rest release spring 0 70 6 00000 3706 2 Button head M8X25 0 40 7 00000 18...

Page 59: ...17 01500 9319 316 01500 9219 316 140 00021 000 875 X X 19 140 00331 000 316 140 00361 000 316 1003609 875 X X 21 1003598 316 1003601 316 1003610 875 X X 23 1003599 316 1003602 316 1003611 875 X X Comf...

Page 60: ...lting hazard 1 30 4 00000 3706 1 Button head M8X25 0 40 5 20050 1311 1 Lower tube 50 00 6 00000 5002 2 Bearing bush nylon 8x11x13 0 70 7 00000 4100 1 Hex bolt M8X150 1 10 8 01050 2011 1 Strip 7 60 9 0...

Page 61: ...0 3617 2 Screw M5X30 0 20 3 00000 6501 2 Pipe clamp DIA 22 black 2 20 220 00121 505 1 Calf plate standard 67 00 4 220 00141 505 1 Calf plate small 62 00 5 00000 3206 4 Screw M5X16 0 30 6 1 Sedeo backr...

Page 62: ...0 201 47901 517 390 202 41301 505 202 1002060 202 1002071 279 50x50 42x54 1002024 487 1002033 300 1002055 300 1002067 376 42x54 42x58 1002025 487 1002034 300 1002056 300 1002068 376 42x58 46x54 100202...

Page 63: ...2167 435 54x52 54x56 1002150 351 1002984 351 1002159 552 1002168 532 54x56 54x60 1002151 351 1002985 351 1002160 552 1002169 532 54x60 Support Extra soft With straps With straps Active W X D W X D 42x...

Page 64: ...2 Large black Sellaskin 131 00 2 00000 3206 8 Screw bck kr M5X16 D7985 0 30 02193 0023 1 Metal Section Headrest Standard Adjustable 109 00 02194 0023 1 Metal Section Headrest With Adjustable Width 16...

Page 65: ...t for armrest PU 58 00 05040 0123 1 Armrest upper part right for armrest PU 58 00 02040 0123 2 Armrest upper part short for armrest 30cm 24 00 4 02040 0323 2 Armrest upper part long for armrest 40cm 3...

Page 66: ...2 1001122 2 Headlight white 15 00 3 264 00091 000 2 Rear light red 15 00 4 6234 4 Bulb 24V 5W t9 5 2 00 5 264 00111 000 1 Signal light 45 00 6 1272 2 Bulb 24v 5w ba9s 3 10 7 1001724 2 Grommet 0 30 8...

Page 67: ...90 left 106 00 6 9000265 1 Shark mounting plate 3 40 7 00000 2201 4 Spring washer M5 D127B VZ 0 20 8 00000 3206 4 Screw bck kr M5X16 D7985 0 30 9 00000 1705 2 Lock nut M4xP0 7 0 20 10 00000 2006 2 Was...

Page 68: ...ting plate 3 40 5 00000 2201 4 Spring washer M5 D127B VZ 0 20 6 00000 3206 4 Screw bck kr M5X16 D7985 0 30 7 00000 1705 2 Lock nut M4xP0 7 0 20 8 00000 2006 2 Washer flat M4 0 20 9 00000 3212 2 Screw...

Page 69: ...18 00072 023 1 Interface chair support 41 00 9000082 1 Interface Puma Yes 41 00 14 9001125 1 Interface Beatle Yes 41 00 15 00000 1702 4 Locknut M8 D985 8 vz 0 30 16 00000 4106 2 Hex bolt M8X45 D931 8...

Page 70: ...2 Carrier Drawing Description Page 017 Suspension arm and motor 71 018 Battery tray and suspension 72 019 Swivel wheels 73 020 Swivel wheels suspended 74 021 Drive wheel 75 022 Transport fixation 76...

Page 71: ...0 10 001 03010 002 6 Hex bolt M8x65 DIN931 8 8vz 0 30 9000074 2 Suspension arm RWD left FWD right 151 00 11 9000076 2 Suspension arm RWD right FWD left 151 00 12 1008068 2 Anti tip holder insert assy...

Page 72: ...50 5 001 00180 007 2 Capped nut M10 0 40 9000072 1 Battery container Puma Yes 19 00 6 9001118 1 Battery container Beatle Yes 19 00 7 00000 1700 2 Locknut M5 D985 8 VZ 0 20 8 00000 2001 2 Washer 0 20 9...

Page 73: ...PU complete left 3 00x4 Puma outdoor 130 00 1006635 1 Swivel wheel air complete right 3 00x4 Puma outdoor max 3 5 bar 76 00 8 9001715 1 Swivel wheel PU complete right 3 00x4 Puma outdoor 130 00 9 100...

Page 74: ...00000 4118 2 Hex Bolt M8X120 D931 8 8 VZ 0 80 1006636 2 Swivel wheel complete left Puma outdoor 3 5 bar 76 00 9001716 1 Swivel wheel PU complete left 3 00x4 Puma outdoor 130 00 1006635 2 Swivel wheel...

Page 75: ...3 5 bar 130 00 9001713 1 Drive wheel PU complete right Puma 211 00 1001174 2 Wheel 12 5 air 133 00 1 1002946 2 Wheel 12 5 PU 217 00 9002013 2 Tyre Puma 57 00 2 06010 4200 2 Tyre Beatle 57 00 1003249 2...

Page 76: ...D Puma Yes revision B 87 00 9001195 2 Transport fixation RWD Beatle Yes revision B 87 00 1001410 1 Transport fixation set RWD Puma Yes revision B 181 00 8 1003130 1 Transport fixation set RWD Beatle Y...

Page 77: ...00 4 9000136 2 Mud guard grey 38 00 5 00000 2102 4 Washer flat 3XD M6 D9021 VZ 0 20 6 00000 4307 Hexagonal tap bolt M6X12 vz 0 20 9000068 1 Battery tray top yellow Puma Yes 31 00 9001101 1 Battery tra...

Page 78: ...ription Price p p 2008 00355 4014 2 Battery 40 Ah 211 00 135 00071 000 2 Battery 56 Ah 280 00 1 1001453 2 Battery 73 Ah 362 00 2 00001 0007 2 Battery clamp 3 80 3 00355 0283 4 Battery clamp cover 4 80...

Page 79: ...Parts lists Version 2008v4 79 This page has been left blank on purpose...

Page 80: ...Options wiring and modules Drawing Description Page 025 Electrical tilt 81 026 Electrical lift 82 027 Electrical lift with mechanical tilt 83 84 028 Wiring and modules DX 85 92 029 Wiring and modules...

Page 81: ...seat tilt for Puma DX conversion kit 1 512 00 9000247 1 Interface electrical tilt Puma 204 00 2 9001310 1 Interface electrical tilt Beatle 204 00 3 00000 4002 4 Cil cap screw M8X16 0 30 4 9002061 1 E...

Page 82: ...elektrische hoog laag 677 00 3 9001420 1 Lift module incl actuator 2 522 00 4 008 00000 321 2 Sticker trap danger 2 70 5 00000 4324 4 Hex bolt M10x30 0 30 9001755 1 Seat lift interface Beatle Yes 174...

Page 83: ...bolt M8X20 VZ 0 20 4 00000 3501 4 Adjusting screw BZK M8X10 D913 VZ 0 70 5 00000 4322 4 Hexagonal tap bolt M8X12 VZ 0 20 6 00000 2304 4 Flat washer M10 PA 0 30 7 151 00061 023 2 Hinge pin 19 00 8 151...

Page 84: ...2 3 13 17 18 15 19 20 21 22 6 7 6 1 Pos Article number Units Description Price p p 2008 23 00000 4028 2 Cil cap screw M6x20 0 20 24 9002213 4 Seat angle adjuster 20 00 25 00000 2002 2 Flat washer M6 0...

Page 85: ...Parts lists Version 2008v4 85 028 Wiring and modules DX...

Page 86: ...A 1 290 00 5 00355 0018 1 DX cable 1 75m 69 00 6 00355 0074 1 DX cable 2 7m 102 00 7 00355 1140 1 Speed limiter bridge 2 50 8 055 00000 013 1 Wire battery loop 38 00 9 9001275 1 Harness back rest actu...

Page 87: ...102 00 055 00000 013 1 Wire battery loop 38 00 00355 0018 1 DX cable 1 75m 69 00 00355 0023 1 DX cable 1m 88 00 00355 0205 1 DX LM lightning module 630 00 00355 1250 1 DX Clam cable 66 00 00355 1080 1...

Page 88: ...90 00 055 00000 023 1 DX Power cable 102 00 055 00000 013 1 Wire battery loop 38 00 00355 0074 1 DX cable 2 7m 102 00 00355 0018 1 DX cable 1 75m 69 00 00355 0201 1 DX CLAM 756 00 00355 1250 1 DX Clam...

Page 89: ...1 DX Power cable 102 00 055 00000 013 1 Wire battery loop 38 00 00355 0074 1 DX cable 2 7m 102 00 00355 0018 1 DX cable 1 75m 69 00 00355 0201 1 DX CLAM 756 00 00355 1250 1 DX Clam cable 66 00 055 000...

Page 90: ...5 00000 013 1 Wire battery loop 38 00 00355 0074 1 DX cable 2 7m 102 00 00355 0018 1 DX cable 1 75m 69 00 00355 0201 1 DX CLAM 756 00 00355 1250 1 DX Clam cable 66 00 055 00095 000 1 Harness lighting...

Page 91: ...re battery loop 38 00 00355 0074 1 DX cable 2 7m 102 00 00355 0018 1 DX cable 1 75m 69 00 00355 0201 1 DX CLAM 756 00 00355 1250 1 DX Clam cable 66 00 055 00095 000 1 Harness lighting long 101 00 1001...

Page 92: ...000 1 Micro switch electrical lift 28 00 055 00064 000 2 Harness leg rest actuator 19 00 Electrical seat lift tilt backrest leg rests lighting optional Article number Units Description Price 2008 003...

Page 93: ...Parts lists Version 2008v4 93 029 Wiring and modules Shark...

Page 94: ...92 1 Shark power module drive lighting 990 00 5 1002944 1 Shark power module lighting actuators 1 047 00 6 1002945 1 Shark cable 1 5M 65 00 7 00355 1140 1 Speed limiter bridge 2 50 8 055 00000 013 1 W...

Page 95: ...battery loop 38 00 1002945 1 Shark cable 1 5M 65 00 9001467 1 Harness lights seat short 113 00 00355 1080 1 Harness lighting short 12 00 1001123 1 Lighting indicators compact version 532 00 1003280 1...

Page 96: ...wer cable Shark 29 00 055 00000 013 1 Wire battery loop 38 00 1002945 1 Shark cable 1 5M 65 00 1003239 1 Shark extension cable 0 64M 74 00 9001428 1 Harness lights seat long 143 00 055 00095 000 1 Har...

Page 97: ...1003280 1 AMP plug 6P 4 60 00355 5573 1 AMP plug 2P 1 10 00355 1140 1 Speed limiter bridge 2 50 9001275 1 Harness back rest actuator 6 10 Electrical seat lift tilt lighting optional Article number Uni...

Page 98: ...imber Puma Yes 365 00 2 00000 1702 2 Lock nut M8 0 30 3 00000 2003 2 Washer flat M8 0 20 9001194 1 Kerb climber mounting bracket Beatle Yes 126 00 4 9000671 1 Kerb climber mounting bracket Puma Yes 12...

Page 99: ...Version 2008v4 99...

Page 100: ...100 Version 2008v4...

Page 101: ...Version 2008v4 101...

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