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14. Rescuing the user
Instructions for rescuing a user seated on a chair lift of the type Handicare Xclusive
that is still at the top of the stairs.
Check the status of the stairlift via the diagnostic display. Remove faults in the stair
lift that could pose a danger to the user. For example, faults in the footrest safeguard,
in the operation, detection strips or the chair position switch.
Never ride with the user on the lift when a safety measure is switched off.
If it is not possible to remove the fault without danger to the user, first release the
user:
In such case ensure that your are positioned above the user and the chair lift at all
times.
Move the user to safety by turning the chair in the direction of the stairs. Lock the
chair in place. Unfasten the safety belt. The client may now step in the direction of
the stairs and proceed to the floor above.
Remove the fault; if necessary, you may ride the chair lift to the floor level using the
manual hand wheel, for which please refer to the manual.
