Ver 1.0
29
8.2 Troubleshooting
TABLE 8-1 NAUTIZ X2 TROUBLESHOOTING
Fault
Cause
Solution
After the power key is
pressed, the Nautiz X2 is
not powered on.
The battery volume is too low
or the battery is not charged.
Charge the battery or replace the battery.
The battery is incorrectly
installed.
Correctly install the battery.
The system breaks down.
Restore factory settings.
The rechargeable battery
can no longer be charged.
The battery fails.
Replace the battery.
The temperature of the battery
is too high or low.
Put the battery in normal temperature.
During data
communication, data is not
transmitted or transmitted
data is incomplete.
The cable configuration is
incorrect.
Consult the system administrator.
The communication software is
incorrectly installed or
configured.
Install or reinstall the synchronization software to
update the driver.
The relevant function is not
activated after a user clicks
a button or icon.
The system does not respond.
Restart the system.
No sound can be heard.
The volume is too low or is
disabled.
Adjust the volume.
The Nautiz X2 is closed.
The Nautiz X2 is in the inactive
state.
After being inactive for a period of time, the
Nautiz X2 is locked.
The battery is used up.
Replace the battery.
The Nautiz X2 responds at
a low speed.
Too many files are stored in the
Nautiz X2.
Remove unused memos and records. If
necessary, save the records on the host or
increase the storage capacity by using an SD
card.
Too many applications are
installed on the Nautiz X2.
Remove applications installed on the Nautiz X2.
The Nautiz X2 cannot
decode a barcode while
reading it.
The scan application is not
loaded.
Load the scan application in the Nautiz X2.
Reading a barcode fails.
Check that the barcode is indefective.
The battery volume is low.
If the scanner stops sending out a light beam
after you press the trigger switch, check the
battery volume.
Summary of Contents for NAUTIZ X2
Page 1: ...NAUTIZ X2 MANUAL...
Page 3: ...Ver 1 0 3 8 2 Troubleshooting 29 Appendix 31...
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