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Online Product Service and Repair Assistance
You can also access product service and repair assistance online at
Technical Assistance
If you need assistance installing or troubleshooting your scanner, please call
your Distributor or the nearest Hand Held Products technical support office:
North America/Canada:
Telephone:
(800) 782-4263, option 4 (8 a.m. to 6 p.m. EST)
Fax number:
(315) 685-4960
E-mail:
Europe, Middle East, and Africa:
Telephone-
European Ofc: Int+31 (0) 40 79 99 393
U.K. Ofc:
Int+44 1925 240055
E-mail:
Asia Pacific:
Telephone:
Int+852-3188-3485
or 2511-3050
E-mail:
America Latina:
Teléfono:
(704) 998-3998, opción 8
E-mail:
Online Technical Assistance
You can also access technical assistance online at
Limited Warranty
Hand Held Products, Inc. ("Hand Held Products") warrants its products to be free from
defects in materials and workmanship and to conform to Hand Held Products published
specifications applicable to the products purchased at the time of shipment. This warranty
does not cover any Hand Held Products product which is (i) improperly installed or used;
(ii) damaged by accident or negligence, including failure to follow the proper maintenance,
service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration
by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from
the interface connections, (C) static electricity or electro-static discharge, (D) operation
under conditions beyond the specified operating parameters, or (E) repair or service of the
product by anyone other than Hand Held Products or its authorized representatives.
