Hanatech Co., Ltd.
Chapter 1
Chapter 1 - 7
your local distributor will require the following details:
1. Symptom of problem you are experiencing
2. Serial number of the head unit
3. Vehicle information: Which specific car were you testing when the problem
occurred – Model name, Model year and system ID number if available (for Mitsubishi,
Subaru and Suzuki only: Refer to Japanese car chapter for details)
Warranty Void
Even in the effective warranty period, if the problem is found to be caused by any of
the followings, Hanatech charges the cost for round trip freight and actual cost for the
service to the customer, and the shipment back to the customer will be suspended
until the customer’s payment is duly made
1. Evidence of improper use or application of the product ignoring the cautions and
warnings stipulated in the user’s manual
2. Intentional damage or modifications to the product or user’s attempt to repair
without proper authorization
3. Any damage caused by Force Majeure including war and natural disaster
4. Loss of time, inconvenience and other consequential damage or loss
Warranty void seal
In addition to the above mentioned warranty void conditions, warranty service is not
provided in case the warranty void seal is broken or removed.
If you remove the head unit safety boot, you will see a yellow round sticker covering
one of the screw holes in the back. Please be careful not to break this seal and never
try to open the head unit without direct authorization from the manufacturer.
Bought in other countries
Only the products properly supplied by the contracted authorized local distributors are
recognizable for free of charge warranty service. Any equipment bought outside the
contracted national territory of your local distributor will be charged for service.
