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     Do not connect the fan with wall mounted variable speed control(s).

     Check to make sure the dip switches from the remote control and receiver are set to the same 

frequency.

     Check that all blade and blade arm screws are secure.

     Most fan wobble problems are caused when blade levels are unequal. Check this level by selecting a 

point on the ceiling above the tip of one of the blades. Measure from a point on the center of each blade 
to the point on the ceiling. Rotate the fan until the next blade is positioned for measurement. Repeat for 
each blade. Measurements deviation should be within 1/8 in. Run the fan for 10 minutes.

     Use the enclosed blade balancing kit if the blade wobble is still noticeable.

The fan wobbles.

The remote control is 
not working.

Troubleshooting 

Problem

Solution

     Check the main and branch circuit fuses or breakers.

     Check the line wire connections to the fan and switch wire connections in the switch housing.

     Check to make sure the dip switches from the remote control and receiver are set to the same 

frequency.

     Make sure all motor housing screws are snug.

     Make sure the screws that attach the fan blade arm to the motor hub are tight.

     Make sure wire nut connections are not rattling against each other or the interior wall of the switch 

housing.

     Allow a 24-hour "breaking-in" period. Most noises associated with a new fan disappear during this 

time.

     If using the ceiling light kit, make sure the screws securing the glassware are tight. Check that the light 

bulb is also secure.

     Make sure there is a short distance from the ceiling to the canopy.  It should not touch the ceiling.

     Make sure your ceiling box is secure and rubber isolator pads are used between the mounting bracket 

and outlet box.

The fan will not start.

The fan sounds noisy.

WARNING:

 Make sure the power is off at the electrical 

panel box before you attempt any repairs. Refer to step 7 
“Making the Electrical Connections” on page 11.

18

      This unit is equipped with a wattage limiting device. Lamping in excess of 190 watts will disable your

        ceiling fan's light kit. To reset your light kit, you must turn the power off and relamp, keeping the
        wattage under 190 watts. Restore power to your ceiling fan and continue normal operation.

Lights shut off and will 
not come back on.

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Summary of Contents for SAUTERNE AL975-BN

Page 1: ...s Before returning to the store call Hampton Bay Customer Service 8 a m 6 p m EST Monday Friday 1 877 527 0313 HAMPTONBAY COM Model AL975 BN THANK YOU THANK YOU SAUTERNE II 52 INCH CEILING FAN All man...

Page 2: ...Control Making Electrical Connections Completing the Fan Body Attaching the Fan Blades Installing the Light Kit 2 3 4 4 4 4 5 6 7 8 8 9 10 11 12 13 14 Operation Remote Control Operating Instructions...

Page 3: ...d upward and pushed carefully up into the outlet box The wires should be spread apart with the grounded conductor and the equipment grounding conductor on one side of the outlet box and ungrounded con...

Page 4: ...cted from varying weather conditions A certain amount of wobble is normal and should not be considered a defect Servicing performed by unauthorized persons shall render the warranty invalid There is n...

Page 5: ...racket screw preassembled Blade attachment screw and fiber washer Balance kit not to scale Remote control holder mounting screw Clevis pin preassembled Cotter pin preassembled Collar setscrew preassem...

Page 6: ...C D E F G H I Quantity Quantity 1 1 1 1 1 1 5 5 5 Description Description Mounting bracket preassembled Canopy Canopy bottom cover Hanger ball downrod assembly Coupling cover Fan motor assembly Blade...

Page 7: ...L not included LL LL MM LL LL A Installation MOUNTING OPTIONS MOUNTING OPTIONS 7 HAMPTONBAY COM Please contact 1 877 527 0313 for further assistance WARNING To reduce the risk of fire electric shock o...

Page 8: ...he hanger ball downrod assembly D Align the holes at the bottom of the hanger ball downrod assembly D with the holes in the collar on top of the fan motor assembly F Carefully insert the clevis pin FF...

Page 9: ...on the mounting bracket A socket is properly seated in the groove in the hanger ball downrod assembly D This will help to balance the ceiling fan A LL 5 Assembly Hanging the Fan 9 HAMPTONBAY COM Plea...

Page 10: ...receiver N are set to the same position Any combination of settings will operate the fan as long as the remote control O and receiver N are set to the same position After checking the switches insert...

Page 11: ...the ceiling to the white wire EEE marked AC in N from the receiver N If your outlet box LL has a ground wire HHH green or bare copper connect it to the fan ground wire III otherwise connect the hange...

Page 12: ...ole and tighten the two mounting bracket screws BB WARNING Make sure the tab on the mounting bracket A properly sits in the groove in the hanger ball downrod assembly D before attaching the canopy B t...

Page 13: ...C into the blade medallion I but do not tighten Repeat for the two remaining blade attachment screws and fiber washers CC Tighten each screw securely starting with the center screw Make sure the blade...

Page 14: ...K from the light kit mounting plate J and loosen the other two screws KK Do not remove While holding the light kit K under your fan motor assembly F make the wire connections JJJ White to white Black...

Page 15: ...delabra bulbs L included Raise the glass shade M up against the light kit K and secure the glass shade M to the fan by turning the glass shade M counterclockwise until snug DO NOT OVERTIGHTEN 15 HAMPT...

Page 16: ...OFF button This button turns the fan off The button turns the light ON or OFF and also controls the brightness setting Press and release the button to turn the light ON or OFF Press and hold the butt...

Page 17: ...lectrical shock Apply oil to your fan or motor The motor has permanently lubricated sealed ball bearings Do not 17 NOTE Wait for the fan to stop before reversing the direction of the blade rotation RE...

Page 18: ...motor housing screws are snug Make sure the screws that attach the fan blade arm to the motor hub are tight Make sure wire nut connections are not rattling against each other or the interior wall of...

Page 19: ...MN21 A23 battery Remote control holder Remote control holder plug Plastic wire nut Mounting bracket screw preassembled Blade attachment screw and fiber washer Balance kit Remote control holder mounti...

Page 20: ...g parts Before returning to the store call Hampton Bay Customer Service 8 a m 6 p m EST Monday Friday 1 877 527 0313 HAMPTONBAY COM Retain this manual for future use AL975000001 Y All manuals and user...

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