9
PROBLEM
Food is not sliced or
shredded uniformly.
Unit stops and will
not come back on.
Unit has a burning smell.
Cheese is not shredding
well.
Fruits or vegetables are not
shredding or slicing.
PROBABLE CAUSE/SOLUTION
• Packing too much food in the food chute or pushing too hard on the food pusher may cause the
processed food to be irregulary sliced or shredded.
• Is the outlet still working? Check it by plugging in a working lamp or other appliance. You may have
overloaded the circuit and blown a fuse or tripped the circuit breaker.
• Unplug unit, allow to stand for 3 to 4 minutes, and then press ON. If none of these suggestions correct
the problem, DO NOT attempt to repair the unit. Call the Customer Service number to get the name of
your nearest Authorized Service Center.
• There may be a residue left on the motor from the manufacturing process, causing a slight odor
during initial use. This will go away. If a strong odor or any visible smoke appears, unplug unit
IMMEDIATELY and call the Customer Service number.
• Cheese should be processed immediately after being removed from the refrigerator. Soft cheese like
mozzarella should be placed in the freezer for 30 minutes prior to processing to ensure it is firm enough
for shredding.
• Fruits or vegetables should be firm and not overripe. Store vegetables with high water content in the
refrigerator prior to processing. Room-temperature vegetables are less firm and do not perform as well.
Troubleshooting
840226400 ENv04.indd 9
840226400 ENv04.indd 9
5/31/13 12:37 PM
5/31/13 12:37 PM
