11
7. TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
The vacuum cleaner is noisy.
1. The dust container may be full.
2. There may be a blockage.
1. Clean the filters and empty the
dust container
2. Check for partial blockages and
unblock.
The vacuum cleaner suction is not
strong.
1. The dust container may be full
or the filter may be dirty.
2. There may be a blockage.
3. The flexible hose is not
connected properly.
1. Clean or replace the filters and
empty the dust container
2. Check for blockages and
unblock.
3. Make sure the flexible hose has
been reconnected properly to
the base.
The vacuum cleaner is over-
heating / stopping.
The dust container is full or there
may be a blockage.
Clean or replace the filters, empty
the dust container, check for
blockages and unblock then allow
it to cool for up to one hour before
trying to restart.
The vacuum cleaner is hard to
push.
The carpet pile is too long and the
carpet height adjuster is set too
low.
If vacuuming long pile carpet, the
carpet height adjuster needs to
be raised. Refer to section called
How to Operate for instructions.
The vacuum cleaner won’t run.
It is not properly plugged into the
wall outlet.
Plug in firmly.