7
Troubleshooting
Coffee maker will not brew/coffee not dispensing.
•
The piercing needle may be clogged. Always remove gray
removable needle holder. Clean piercing needle in lid of coffee
maker as shown on page 6.
•
Mineral deposits have formed. Clean coffee maker following
directions in the Care and Cleaning section.
•
Too little water. Need 15 oz. (444 ml) or more.
Coffee tastes bad.
•
Too much water was added or too much or too little ground coffee
was added. Change amount of water to coffee grounds or use less
water with coffee packs.
•
Poor coffee quality and freshness.
•
Poor water quality (use filtered or bottled water).
Coffee sediment in cup.
•
Rinse funnel after each use.
•
Try a more coarsely ground coffee or add a #1 paper cone coffee
filter to brew basket. Make sure hinged lid is closed on removable
brew basket.
Coffee overflows from brew basket.
•
Use removable brew basket with lid for ground coffee.
•
Use a lesser amount of ground coffee. 3 tablespoons (44 ml) is
maximum amount of grounds to brew.
•
When using whole bean coffee, a standard automatic drip coffee
grind will yield best results. Be careful not to overgrind, since very
finely ground coffee can cause overflow.
•
Black seal around needle in removable needle holder is missing.
Carefully place seal around needle and push until in place.
•
Rinse funnel after each use.
Coffee single-serve pack bursts.
•
There is variability in single-serve pack manufacturing process which
causes some types of single-serve packs to be weaker at seams so
foil seal fails. Try a different brand.
Coffee overflows from mug or travel mug.
•
To prevent coffee overflowing from a mug/travel mug, choose the
correct cup size.
illuminated.
•
Add water to water reservoir.
All flashing.
•
Brew process was interrupted and water needs to be purged from
coffee maker. Follow “How to Purge” on page 6 to allow cup size to
be selected.
Brew indicator light flashes:
•
2 times: Coffee maker needs to be cleaned. See page 6.
•
3 times: Coffee maker lid is not closed properly. Push lid down to
lock into place.
•
7 times: Coffee maker needs to be cleaned. See page 6.
•
8 times: Needle is clogged. Always remove gray removable needle
holder and follow “Clogged Needle” on page 6.
Water remaining below water reservoir.
•
This is normal if the reservoir has been removed and water is
remaining.
Water on countertop.
•
Water reservoir is not placed properly onto coffee maker. Remove
reservoir and carefully slide the reservoir down into place. There
should be very little space between coffee maker and water reservoir.
Summary of Contents for FlexBrew 49975
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