POST-ASSEMBLY
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE:
Please check the following problems/solutions before contacting Consumer Affairs.
PROBLEM
Burner will not light
after turning and
pushing the knobs.
Burner cannot light
by match.
Yellow or orange
fl ame with gas odor
Low heat with knob
in HI position
Flare-up
Flameout
Flame lifting
Flashback
Grease fi re
POSSIBLE CAUSE
Propane tank is empty.
Igniter deposited with
cooking residues.
Igniter damaged.
Igniter wires are loose or
fall off.
Improper alignment of
igniter with side burner
Orifi ce blocked.
Wire is shorting.
No gas
Gas fl ow is not smooth.
Incorrect assembly
between burner and valve
Incomplete combustion
Gas hose bent or kinked.
Burner or orifi ce blocked.
Low gas pressure
Grill not preheated.
Excessive meat fat
Temperature too high
Grease deposit
High winds
Gas pressure too high
Burner port blocked.
Grease accumulated in
food.
SOLUTION
Refi ll or replace propane tank.
Use clean swab and alcohol to
clean.
Replace.
Reconnect or replace with new
igniter assembly with wires.
Use needlenose pliers to adjust the
alignment (part 4 of
STEP 3: Right-
Side Shelf
).
Check the orifi ce for blockage.
Replace with new igniter
assembly with wires.
Open the LP tank valve or replace
LP tank valve.
Clear burner tubes.
Reassemble.
Call Consumer Affairs at
1-800-851-8900 in the USA,
1-800-267-2826 in Canada,
or 01 800 71 16 100 in Mexico.
Smooth out the hose.
Clear blockage.
Call the gas supplier.
Preheat the grill for 15 minutes.
Cut off fat before grilling.
Adjust.
Clean.
Find a less windy place.
Call the gas supplier.
Clean burner port.
Turn off knobs and LP tank valve.
Clean the grill after cooling.
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