C9100-02 Ver.1.7
12. TROUBLESHOOTING CHECKLIST
If an abnormality occurs, look up the possible causes in the following tables and, if
necessary, report the details to Hamamatsu subsidiary or local distributor.
12-1 IMAGES NOT TRANSFERRED
Cause Measures
Chapter
Cables not fully connected.
Reconnect
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Proper command not transferred to the camera.
Reconfirm command
Short in cables.
Replace cable
12-2 ALTHOUGH IMAGES ARE TRANSFERRED
(1) Scratches or discoloration visible on the screen
Cause Measures
Chapter
Dirty lens.
Wipe lens
Front glass of camera dirty.
Wipe with gauze dampened with alcohol.
(2) Image is blurred
Cause Measures
Chapter
Incorrect back focus.
Contact Hamamatsu subsidiary or
distributor.
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Dirty CCD chip.
(3) Only dark, shaded images output
Cause Measures
Chapter
Remove the cap
Lens mount cap left on.
Too little light.
Adjust amount of light
Too much light.
EM gain set too low.
Adjust gain
EM gain set too high.
(4) All images overflowing
Cause Measures
Chapter
Reduce amount of light.
Too much light.
Lower gain
EM gain set too high.
(5) Noise in image
Cause Measures
Chapter
Noise introduced from exterior.
Find and remedy problem
Poor connection of internal components.
Contact Hamamatsu subsidiary or
distributor
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Bad circuitry.
12-3 OTHER PROBLEMS
(1) Buzzer
Cause Measures
Chapter
The blowhole is covered.
Do not block ventilation openings
CAUTION
•
The abnormal high temperature inside the camera makes the beep. Then
turn off the power supply immediately.
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