Hamamatsu Photonics C11440-36U, Instruction Manual

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C11440-36U Instruction Manual Ver.1.1
26
12. TROUBLESHOOTING CHECKLIST
If an abnormality occurs, look up the possible causes in the following tables and, if
necessary, report the details to Hamamatsu subsidiary or local distributor.
IMAGE IS NOT TRANSFERRED 12-1
Cause Measures Chapter
USB 3.0 MicroB interface cable not fully connected Reconnect 7
USB 3.0 MicroB interface cable is broken Replace cable
ALTHOUGH IMAGES ARE TRANSFFERED 12-2
(1) Scratches or discoloration visible on the screen
Cause Measures Chapter
Lens is dirty Wipe the lens
(2) Image is blurred
Cause Measures Chapter
Lens is not focused
Contact Hamamatsu subsidiary or
local distributor
16
CMOS image sensor is dirty
(3) Only shaded images are output
Cause Measures Chapter
Lens mount cap has been left Remove the cap
Amount of light is too much or too low Reduce amount of light
(4) All screens overflow
Cause Measures Chapter
Too much amount of light Reduce amount of light
Gain is too high Reduce gain
(5) Noise appears on the screen
Cause Measures Chapter
Exogenous noise Find and remove cause
Poor connection of internal connector
Contact Hamamatsu subsidiary or
local distributor
16
Defective circuit system