HALYTECH
microSpider meterwatch User Manual
17
Appendix D – Halytech meterwatch Manufacturer Warranty
Terms & Conditions
1. Halytech warrants that, during the Warranty Period, meterwatch (excluding antennas,
meter probes and 3
rd
party accessories) will, with normal use and service, be free from
faulty parts, manufacture or workmanship.
2. The Warranty Period for:
a) the meterwatch unit is 7 years from the date of purchase;
b) the meterwatch battery is 7 years or 7,000 transmissions whichever occurs first,
subject to the clauses below;
3. This warranty is valid only for meterwatch units that are purchased new in Australia;
4. This warranty only applies where a defect has arisen, wholly or substantially, as a result
of faulty manufacture, parts or workmanship during the Warranty Period;
5. The warranty does not apply where damage is caused by other factors, including without
limitation:
a) normal wear and tear;
b) abuse, mishandling, accident or failure to follow operating instructions;
c) non-removal of consumed batteries resulting in leaking batteries;
d) exposure to corrosive liquid;
e) servicing or modification of the meterwatch unit by non-authorised personnel;
f) shipment or other transit;
6. This Warranty is void in the event of:
a) The device being installed by anyone other than a duly qualified person as defined by
NSW non-urban water metering framework and/or by not following Halytech
installation procedures;
b) tampering or modification of the meterwatch unit;
c) Connection of non-compatible meter probes or antennas;
7. This warranty does not cover the repair or replacement of anything damaged during
transit to or from Halytech;
8. Battery Life has been calculated on following basis:
a) Reports sent once per day;
b) Average signal strength of better than -97dBm;
c) Report size less than 50 kB;
d) Device has been installed and commissioned in accordance with Halytech
installation procedures, by a duly qualified person as defined by NSW non-urban
water metering framework;
9. Except to the extent the law provides that liability is not able to be excluded, Halytech
excludes all liability in respect of the Product for any other loss from a failure of this
Product, which may include liability for negligence;
Halytech shall not be under any liability to the Customer in respect of any loss or damage
(including consequential or indirect loss or damage or loss of profits, loss of use or loss of
data) however caused, which may be suffered or incurred or which may arise directly or
indirectly in respect of Products supplied by Halytech;
