Limited Warranty
What does this limited warranty cover and how long
is the coverage?
Halo2Cloud, LLC (“HALO”) warrants its products to be
free from defects in materials and workmanship under
normal use and service for a period of one (1) year
beginning on the date you purchase the product.
What is not covered by this limited warranty?
This Limited Warranty does not cover defects or
damage due to: (1) accidents, acts of God, misuse,
abuse, abnormal use, abnormal conditions, improper
storage, or exposure to liquid or moisture, (2) unusual
or abnormal physical force or impact, including drop-
ping of the product, (3) connection of the product to
improper voltage supply, or (4) attempted repair or
modification by anyone other than HALO or a facility
authorized by HALO.
What are HALO’s obligations under this limited
warranty?
Provided that you comply with the conditions of this
Limited Warranty, during the duration of this Limited
Warranty HALO will repair or replace the product, at its
sole option, without charge. When repairing or replac-
ing a product, HALO may, at its sole option, repair or
replace the product with new, used, rebuilt or recondi-
tioned parts or products. HALO will warrant any prod-
uct that is repaired or replaced under this Limited
Warranty for a period equal to the remaining time
period under the original Limited Warranty or ninety (90)
days, whichever is longer.
How do you get service?
To obtain service under this Limited Warranty, you
must (1) within ninety (90) days of the purchase of the
product, register you product at www.halo2cloud.com,
(2) obtain a return materials authorization number
(RMA) by contacting HALO at (888) 907-6274, and (3)
return the product to HALO at 148 Eastern Boulevard,
Glastonbury, Connecticut 06033, Attention: Returns
Department, together with your RMA and the sales
receipt or similar proof of sale showing the original
date of purchase of the product and the seller’s name
and address. If HALO determines that your product is
not covered by this Limited Warranty, HALO will notify
you of such determination and you may decide
whether to have HALO return the product to you or
attempt to repair the product. In this case, you will be
required to pay all shipping and labor charges for the
repair or return of your product, as applicable.
What are the limits of HALO’s Liability?
This Limited Warranty sets forth the full scope of
HALO’s obligations and liabilities with respect to the
product. All implied warranties, including, without
limitation, implied warranties of merchantability and
fitness for a particular purpose, are limited to the
duration of this Limited Warranty. In no event shall
HALO be liable for any incidental, special, consequen-
tial or punitive damages or any damages or loses of or
to electronic equipment or products that are used with
any of HALO’s products.
How does state law relate to this limited warranty?
Some states do not allow limitation on how long an
implied warranty lasts or the disclaimer or limitation of
incidental or consequential damages. Therefore, some
or all of the declaimers and limitations above may not
apply to you.
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