App Setup
05 Important Note: Location Services
Your dog’s Halo Collar and Halo Fences work
autonomously, even if your phone’s location
services are off, your app is closed, or your phone
is powered down. Location services are only
required when you want to view location updates
on the map, and to create or edit Halo Fences.
06 Enable Notifications
When prompted with the message, “‘Halo’ would
like to Send You Notifications,” tap “OK” or “Allow”.
07 Important Note: Notifications
Your phone may receive notifications after a
delayed period of time. This
DOES NOT
mean that
your dog’s Halo Collar provided Prevention
Feedback at the incorrect time!
The time at which you receive a notification is
subject to your cell phone’s network connection.
Your dog’s Halo Collar provides instant, automatic
feedback in real time. Unlike other wearable pet
tech, the Halo Collar doesn’t require you to act of
these notifications to keep your dog safely
contained. If you would like to review the exact
time when your dog received feedback, please
check the timestamp associated with the
notification in your “Notifications” tab in the app.
08 Changing App Permissions
If you have accidentally tapped “No” in response
to any of your app permissions, you can change
them at any time in your phone’s “Settings” under
“App Settings”. Instructions may vary by phone
type, OS, or manufacturer. Please check your
phone manufacturer’s instructions for more
detail.
09 Viewing My Map
You will now see your “My Map” screen. This is
your default view in the app, where you can find
and manage Pets, Fences, and view status
information.
10 Important Note: Satellite View
Similar to Google Maps, satellite view
DOES NOT
show real-time surveillance of your location.
Satellite images have been taken by satellite
technology in advance, and are updated
periodically by the service provider. For your
privacy and safety, satellite images do not capture,
record, or display passing pedestrians or other
live-streaming imagery.
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