5 YEAR W
ARRANTY
HALO WATER SYSTEMS, LLC COPYRIGHT 2020 ALL RIGHTS RESERVED
TEN YEAR, LIMITED LIFETIME WARRANTY
1.
HALO will provide one replacement tank for any tank that fails due to a manufacturing defect.
2.
HALO warrants that components for the equipment will be available for the lifetime of the system.
3.
HALO will provide comparable components of our selection to replace any obsolete items.
4.
HALO will, within 10 years from date of install repair or replace warranted defective control valve
parts at no charge.
5.
HALO will provide replacement carbon media at no charge (except freight and handling) for 10
years from the date of installation due to media failure.
CONDITIONS OF WARRANTY
1.
The system must be installed and maintained according to local codes and secondarily in accor
dance with manufacturer’s recommendations.
2.
The system must be maintained with HALO approved replacement components.
3.
Failures resulting from fire, freezing, neglect, accident, alteration, abuse, improper installation or
acts of nature are not covered.
4.
Water pressure must be regulated between 40 to 80 pounds per square inch working or static pressure.
Pressure exceeding 80 pounds per square inch (psi) working or static pressure voids all warranty.
5.
Pressures exceeding 120 pounds per square inch in excess of 5”HG (17 Pa) voids warranty on tank.
6.
Internal water temperature exceeding 100°F voids warranty.
7.
Influent chlorine must not exceed 1 mg/L.
8.
HALO does not warrant to perform, pay for, or finance any repairs and/or installations. The
customer must contact the HALO representative and provide pictures of installation, serial and model
number prior to any repairs or replacements.
OBTAINING WARRANTY SERVICE
All returns must be accompanied by a “Return Merchandise Authorization” (RMA) form, the defective
part(s), and original purchase receipt. HALO will, at our option, repair or provide replacement parts at no
cost. HALO warranty does not include freight, handling, or on-site labor charges. HALO does not provide
on-site service. You can contact HALO at (800) 591-0538.
LIMITATIONS AND EXCLUSIONS
This warranty is exclusive and in lieu of any other warranty expressed or implied, including but not not
limited to, any implied warranty of merchantability of fitness for a particular purpose. HALO shall not be
liable for any loss or incidental or consequential damages resulting from the misuse or inability to use
equipment by the buyer or any user.
Summary of Contents for H2zero
Page 1: ...OWNERS MANUAL INSTALLATION GUIDE...
Page 2: ......
