3. Finalise your account
Your account is set up and you are now automatically subscribed to the basic free monitoring
service. You need to ensure that your account is fully set up so you get the most from your
Halo monitoring service. This includes:
Your Account Details
Make sure that you have fully completed your profile in the My Account section, found in the
top navigation.
Your Friends
The My Friends section is not your contacts list and adding people to this list does not mean
that they will be contacted. You select your contacts from your list of Friends, which means
that you can allocate different people to be contacted for different events. Your Friends
section is however where you need to update and manage the contact information of your
Friends.
Your Contacts
For each service you will need to allocate your contacts i.e. those people that you want the
monitoring system to contact in the event of an alert. Within each service there is a section
called ‘Contacts’ where you can select contacts from your list in My Friends. It is important to
note that in order to allocate someone as a contact, they must first be added to your list of
Friends.
Your Settings
In each of the services that you are registered for, you should make sure the settings for each
device are correct. If settings and triggers are wrong you may end up receiving unwanted
alerts, or even worse, not receiving alerts when you want them.
The sensors are pre-‐installed and will work once powered up. To power up, remove the clear
plastic activation tabs from the back of your sensors and Keypad. The Key Fob does not have
an activation tab, you will need to manually insert the battery (supplied) to power up.
The sensors and Keypad are already named within the online account, however, you may wish
to change the names to reflect their locations. You can do this through the My Equipment
section of your online account, by editing the settings for your devices.
The Keypad will be pre-‐programmed with a pin number ready for use. For security reasons
you will need to change this once you have finished setting up your kit. To change the PIN
number for your Keypad, login to your account and go to: My Security > Alarm Users and
select Edit Alarm User Details. In future if you have more than one user the system you can
use this section to allocate users with unique pin codes to identify them at the property.
The factory pre-‐set PIN code is: 1234
Enter the pin code followed by the set or un-‐set button on the Keypad to activate or de-‐
activate the alarm.
3
Positioning the
sensors and Keypad