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4 or 8 Channel Splitter PC Video & Audio over Twisted-Pair Receivers 

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4.3 Problem Solving FAQ 

1.

 

Fuzzy, blurry, or ghosting image at remote location 

If you have a stable image but it looks somewhat blurry (edges are not 
sharp), make sure that you have adjusted the receiver unit’s HF 
compensation correctly. In addition, check the recommended table of max 
distance vs. resolution to see that you have not exceeded the maximum 
recommended cable lengths. If you still have a fuzzy image, try reducing 
the refresh rate and/or resolution of the video source.  
 

2.

 

Image exhibits steady or rolling horizontal color “hum” bars 

This is usually an indication of improper grounding at the sending end, the 
receiving end, or both. Verify that the AC line is properly wired and that a 
protective ground (green) wire is established with NO potential difference 
between both the sender and receiver locations. The UTP splitter can 
handle up to 5 volts peak-to-peak of ground noise between the two 
locations, but ground potential differences more than this can show up on 
video. 
 

3.

 

Shaking image or periodically blanking monitor 

Inherently, balanced signal transmission over twisted pair offers good 
immunity to EMI coupled noise from other external sources. However, a 
strong electromagnetic noise field can cause instability in the signal. 
Usual sources are high power AC lines or data and/or control cables that 
run adjacent to and parallel with a substantial length of the CAT5 cable. To 
eliminate this, either place a distance between the CAT5 cables from the 
sender and the interfering source, or use shielded twisted pair (STP) CAT5 
cables.  
 

4.

 

Poor audio quality at the receiving end

 

Only use powered speakers with the splitter and receivers. It is also good 
practice to set the audio level (volume) output of the PC about 1/2 to 2/3 
from the maximum and use the volume knob of the speakers to adjust the 
volume to the desired level. A low volume signal output from the PC 
reduces the signal-to-noise (S/N) ratio, whereas too high output amplitude 
can cause saturation and clipping to occur. 

Summary of Contents for UVA-4

Page 1: ...sted Pair UMA1189 Rev NC Order toll free in the U S 800 959 6439 FREE technical support Call 714 641 6607 or fax 714 641 6698 Address Hall Research 1163 Warner Ave Tustin CA 92780 Web site www hallresearch com E mail info hallresearch com CUSTOMER SUPPORT INFORMATION UVA 4 UVA 8 ...

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Page 3: ... cause interference to radio communication This equipment is designed to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules which are intended to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely t...

Page 4: ...A 8 4 3 Configuration Operation 5 3 1 Why Cable Compensation 5 3 2 Compensation Adjustment Procedure on URA Receivers 6 3 3 Advanced Brightness Adjustment on URA Receivers 7 3 4 Why Skew Adjustment 8 3 5 Skew Adjustment for URA SKU and URA XT Receivers 9 3 6 Signal Adjustment for the Daisy Chain 9 4 Troubleshooting 10 4 1 Contacting Hall Research 10 4 2 Shipping and Packaging 10 4 3 Problem Solvin...

Page 5: ...Features 4 channel UVA 4 or 8 channel UVA 8 splitter versions Support for local monitor and audio at transmitter Transmits video and audio on a single CATx cable Supports resolutions up to 1920x1440 at any refresh rate Compact rugged metal enclosure Eliminates the need for bulky expensive and hard to build multi coaxial cables for High Resolution A V extension Amplifies the signal for clean and cr...

Page 6: ...VA 4 or UVA 8 Connect the HD15 PC HDTV IN connector on the splitter to the video source For YPbPr video sources use a 3 RCA to HD15 cable Hall Research P N CHD15 RGB Connect the 3 5mm AUDIO IN connector to the audio source or other sound equipment Connect the included power supply to the 2 5mm center positive 6 VDC power input connector on the unit Never use any other supply as this may damage the...

Page 7: ...est to make this adjustment using a test pattern that is designed to depict and exaggerate this effect Some Hall Research senders may have a built in test pattern generator If your sender unit is equipped with this feature simply activate it on the sender Otherwise you can connect a PC to the source and display a test pattern A sample test pattern is available at http www hallresearch com skew htm...

Page 8: ...uttons can now be used to adjust the high frequency HF compensation up or down until the video no longer looks smeared see figure below While using the UP and DOWN buttons if an upper or lower limit of adjustment is reached the LED s will blink for each continued press of the UP or DOWN button Pressing both the UP DOWN buttons together will reset the high frequency HF compensation back to zero To ...

Page 9: ...ideo brightness level The DOWN button lowers the video brightness level Pressing BOTH the UP and DOWN buttons at the same time will reset the Video Brightness to the default setting While using the UP and DOWN buttons if an upper or lower limit of the adjustment is reached the brightness will no longer change with each button press To exit the Video Brightness Adjustment mode at any time press the...

Page 10: ... shifts to the right This is viewed on the monitor as separation or lack of convergence in colors For example a vertical white line on the screen may look to have a red tinge on the left edge and blue tinge on the right edge This effect gets worse at high resolutions high refresh rates long cables in excess of 200 feet and depends on the cable construction itself If you are using special UTP cable...

Page 11: ... buttons if an upper or lower limit of adjustment is reached the LED s will blink for each continued press of the UP or DOWN button To exit the Adjustment mode at any time press the SEL button until all LED s are OFF the unit also has a built in 1 minute timeout 3 6 Signal Adjustment for the Daisy Chain There are no specific procedures for adjusting the URA XT s other than the order of adjustment ...

Page 12: ...t the UVA 4 or UVA 8 is malfunctioning do not attempt to repair the unit instead contact Hall Research Technical Support at 714 641 6607 Before you do make a record of the history of the problem We will be able to provide more efficient and accurate assistance if you have a complete description 4 2 Shipping and Packaging If you need to transport or ship your unit Package it carefully We recommend ...

Page 13: ...k to peak of ground noise between the two locations but ground potential differences more than this can show up on video 3 Shaking image or periodically blanking monitor Inherently balanced signal transmission over twisted pair offers good immunity to EMI coupled noise from other external sources However a strong electromagnetic noise field can cause instability in the signal Usual sources are hig...

Page 14: ... 20 kHz 1 dB Connector 1 3 5 mm connector Type Monaural Simulated Stereo THD Noise 0 2 1 kHz 0 3 20 kHz at nominal level General Recommended cable Varies by model Model URA greater than 200 ft should use Hall Research s Zero skew CAT5 cable Power Supply 100 VAC to 240 VAC 50 60 Hz external 6 VDC regulated Temperature humidity Storage 40 to 158 F 40 to 70 C 10 to 90 non condensing Operating 32 to 1...

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Page 16: ...rved Order toll free in the U S 800 959 6439 FREE technical support Call 714 641 6607 or fax 714 641 6698 Mail order Hall Research 1163 Warner Ave Tustin CA 92780 Web site www hallresearch com E mail info hallresearch com CUSTOMER SUPPORT INFORMATION ...

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