TROUBLESHOOTING
If the unit does not appear to function correctly, unplug the unit and check:
Fault
Possible cause
Suggested remedy
The coolbox doesn’t turn on (DC
plug is inserted; LED on the plug
does not glow)
There is no electrical power from the
12V socket in your vehicle
The vehicle ignition might need to be
switched on
The coolbox doesn’t cool (plug is
inserted, LED on the DC plug glows)
The fan or the cooling element may
be defective
This can only be repaired by a
qualified electrician
The vehicle ignition is on and the
coolbox is not working or keeps
switching off (DC plug is inserted,
LED on the plug is not glowing or not
glowing continuously)
The 12V socket is dirty or debris
is present. This results in a poor
electrical contact
If the plug of the coolbox becomes
very warm or hot in the 12V socket,
either the socket is not clean or the
plug has not been inserted correctly
into the socket. Remove dirt and
debris from the plug and/ or socket
using a non -metallic tool
The plug has not been inserted
properly into the socket, poor
electrical contact
Pull plug out gently from the socket
and re-insert firmly. Repeat the
operation until the proper position is
found & the plug is aligned securely
in the socket
The fuse of the 12V plug has blown
Replace the fuse (8A) in the 12V plug
by unscrewing the end of the plug
The vehicle fuse has blown
Replace the vehicle’s fuse that
protects the 12V socket (usually
15A). Please refer to the owner’s
manual for the vehicle to check
There is water inside the coolbox
Moisture in the air, trapped inside
the cooler, condenses due to the low
temperature
This is not a product fault; the inner
of the cooler is not ventilated. Dry
the condensed water periodically
There is ice formation near the inner
ventilation slots
Moisture in the air, trapped inside the
cooler, is condensed to water and
freezes in contact with the cooling
plate. Ice formation can block the
ventilator and damage the unit
This is not a product fault. Switch the
unit off and let the ice melt. Remove
water and check the unit periodically
for ice formation