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Service and Warranty Information
Overview
All Halcro products are designed and built to
world-class standards of quality, reliability, and
performance. Since so much care has gone
into our products, we are able to offer a
strong warranty that protects your investment
in Halcro products for years to come. It is our
expressed desire that your Halcro products
work flawlessly and that you enjoy music,
movies, and audio/video entertainment
without interruption or compromise to
performance.
It is the goal of Halcro Customer Service to
provide efficient and timely service to Halcro
owners and to our dealers. In the event of a
technical problem or failure, we will work with
you and your authorized Halcro dealer to
minimize down time and provide expedient
service to remedy the situation. We suggest
that your Halcro dealer be the first point of
contact should you experience any problems.
Solutions are often simple and can be handled
in the field. Please do not attempt to open up
sealed compartments on any Halcro
products.
Product warranty
Halcro warrants the dm78 monoblock
amplifier to be free from defects in materials
and workmanship for a period of five years
from the original date of purchase.
Halcro warrants the dm88 monoblock
amplifier to be free from defects in materials
and workmanship for a period of seven years
from the original date of purchase.
During the warranty period, Halcro will remedy
all such defects without charge for parts or
labor.
Exclusions to the warranty
This warranty does not extend to damage
resulting from improper installation or setup,
misuse, neglect, or abuse. Changes in the
appearance of the product resulting from
normal wear and tear, moisture, or
atmospheric conditions are not warranted.
The warranty shall be void and of no effect if
any of the following occur:
•
the defect has resulted from improper,
unreasonable, or negligent use
•
the defect is a result of accident,
tampering, alteration, or modification
•
the defect is a result of improper
installation or setup by a third party
•
the unit's serial number has been
removed, altered, or made illegible
•
Halcro is not liable for incidental or
consequential damage of any kind
•
Halcro does not warrant system design or
installation
