H a k e n A u d i o
-
E a g a n M a t r i x E x p a n d e r U s e r ’ s G u i d e
5.
EaganMatrix Expander Troubleshooting
If the two LEDs on the EaganMatrix Expander’s front panel do not turn on (stay dark), check the fuse to the left
of the power switch on your EaganMatrix Expander. Please contact Haken Audio if you have to replace the fuse
more than once.
Make sure your Continuum Fingerboard is running firmware version 5.60 or later; earlier firmware versions do
not communicate with the EaganMatrix Expander.
You will see the
LEDs flash violet
if your EaganMatrix Expander is not communicating with your Continuum
Fingerboard. Check your connections as described in Section 2 of this manual; try different cables to check if
the cables are bad.
Contact Haken Audio if you have troubles with your EaganMatrix Expander. Use the email
links
at this web
page. When you send email to Haken Audio, please describe your problem, and include a Profile (see the
Continuum User Guide for instructions for creating a Profile) as well as the EaganMatrix Preset that shows the
problem.
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