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TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
Problem
Possible Cause
Solution
Air conditioner does not
start.
The unit is unplugged.
Make sure the air conditioner plug is pushed completely
into the outlet.
The fuse is blown/circuit breaker is
tripped.
Check the house fuse/circuit breaker box and replace the
fuse or reset the breaker.
Power Failure.
The unit will automatically restart in the setting last used
after the power is restored.
There is a protective time delay (approximately 3
minutes) to prevent tripping of the compressor overload.
For this reason, the unit may not start normal cooling for
3 minutes after it is turned back on.
The current interrupter device is
tripped.
Press RESET button located on the power cord plug.
If the RESET button will not stay engaged, discontinue
use of the air conditioner and contact a qualified service
technician.
Air conditioner does not cool
as it should.
Indoor airflow is restricted.
Make sure there are not curtains, blinds or furniture
blocking the front of the air conditioner.
The temp control may not be set
properly.
Turn the temperature control to a higher number.
The air filter is dirty.
Clean the filter at least every 30 days. See Care and
Cleaning section.
The room may have been hot.
When the air conditioner is first turned on, you need to
allow time for the room to cool down.
Cold air is escaping.
Check for open furnace registers and cold air returns.
Cooling coils have iced up.
See “Air conditioner freezing up” below.
Air conditioner freezing up
Ice blocks the air flow and stops the
air conditioner from cooling the room.
On models with control knobs, set the mode control at
High Fan or High Cool with the Temp at 1 or 2.
Water drips outside
Hot, humid weather.
This is normal.
Water drips inside
The air conditioner is not tilted to the
outside.
For proper disposal, make sure the air conditioner slants
slightly from the case front to the rear.
Water collects in base pan
Moisture removed from air and drain
into base pan.
This is normal for a short period in areas with little
humidity; normal for a longer period in very humid areas.
Summary of Contents for QHV05LX
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