Haier QFW150 Series, Owner'S Manual & Installation Instructions, Page: 22 / 84

22
49-3000191 Rev. 1
ENGLISH
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Incomplete cycle or
timer not advancing
Automatic load redistribution Timer stops at 1 minute; machine has redistributed the load once or twice.
This is normal operation.
Do nothing; the machine will finish the wash cycle.
Pump filter may be clogged See the Care and Cleaning section on how to clean the Pump
Filter .
Drain hose is kinked or
improperly connected
Straighten drain hose and make sure washer is not sitting on it.
Household drain may be
clogged
Check household plumbing. You may need to call a plumber.
Drain hose siphoning; drain
hose pushed too far down the
drain
Ensure there is an air gap between hose and drain.
Loud or unusual noise;
vibration or shaking
Cabinet moving Washer is designed to move 1/4” to reduce forces transmitted
to the floor. This movement is normal.
All rubber leveling legs are not
firmly touching the floor
Push and pull on the back right and then back left of your washer
to check if it is level. If the washer is uneven, adjust the rubber
leveling legs so they are all firmly touching the floor and locked
in place.
Unbalanced load Pause unit, open door and manually redistribute load. To check
machine, run rinse and spin with no load. If normal, unbalance
was caused by load.
Pump filter may be clogged See the Care and Cleaning section on how to clean the Pump
Filter .
No power/washer not
working or dead
Washer is unplugged Make sure cord is plugged securely into a working outlet.
Water supply is turned off Turn both hot and cold faucets fully on.
Circuit breaker/fuse is
tripped/blown
Check house circuit breakers/fuses. Replace fuses or reset
breaker. Washer should have separate outlet.
Automatic self system checks First time the washer is plugged in, automatic checks occur. It
may take up to 20 seconds before you can use your washer. This
is normal operation.
Snags, holes, tears,
rips or excessive wear
Pens, pencils, nails, screws or
other objects left in pockets
Remove loose items from pockets.
Pins, snaps, hooks, sharp
buttons, belt buckles, zippers
and sharp objects left in pockets
Fasten snaps, hooks, buttons and zippers.
Control time wrong or
changes
This is normal During spin the washer may need to rebalance the load
sometimes to reduce vibrations. When this happens, the
estimated time is increased causing time left to increase or
jump.
Not enough water This is normal Horizontal washers do not require the tub to fill with water like
top-load washers.
Washer pauses or has
to be restarted, or
washer door is locked
and will not open
Pump filter may be clogged See the Care and Cleaning section on how to clean the Pump
Filter .
Door unlocks or press
Start and machine
doesn’t operate
This is normal Front-load washers start up differently than top-load washers, and
it takes several seconds to check the system. The door will lock and
unlock.
Incorrect operation Simply open and close the door firmly; then press Start .