Problem
Description
Probable Root Cause
What you can do ?
Refrigerator does
not work
Power supply off
Check refrigerator's main supply plug is connected to
the socket and the switch is ON.
House fuse blown
Get this fixed with the help of an electrician.
Stabilizer does not work
Try connecting power plug directly to the wall socket, if
it works then get the stabilizer fixed by repairing center.
Refrigerator
attempts to start
but fails to
operate
Insufficient voltage supply
Install a voltage stabilizer in the mains with the help of
an electrician.
Low Cooling
Improper temperature setting
Set refrigerator temperature control knob to summer
mode
Hot food storage
Avoid storing hot food as it is, let them be at room
temperature before keeping them inside refrigerator.
Insufficient space for cool air
circulation
Maintain some distance between food containers, do not
cover refrigerator interior parts with cloth or plastic
sheets.
Door not closed properly
Make sure to close door properly after everytime you
open it
High door opening frequency
Reduce door opening frequency, as it allows ambient
hot air to get inside.
Refrigerator placed near to
heat source
Do not install refrigerator near to oven or room heater
or in contact with direct sunlight.
Lack of ventilation in area
surrounded by refrigerator
Maintain at least 20 cm distance from all sides of
refrigerator.
Over Cooling
Improper temperature setting
Set refrigerator temperature control knob to winter
mode
Noise
Refrigerator leveling not done Adjust levels by rotating front two legs of refrigerator
Normal relay switch ON/OFF
noise
Whenever refrigerator starts or stops working, cut-in or
cut-off noise gets generated from relay located in
compressor. Generation of this noise is absolutely
normal condition.
Unnecessary objects could be
placed on or behind the
rerigerator
Check and remove unnecessary objects
Odour
Poorly wrapped food
Wrap food items properly, close box lids and bottle caps
tightly. Make sure utensils are covered with their lid.
Clean regularly
Formation of
water drops on
exterior of
refrigerator
High humidity in atmosphere
Specially during monsoon season atmospheric humidity
increases due to this there are chances of water drops
formation on exterior of refrigerator, make sure you
wipe off this moisture regularly to ensure products
performance.
Ice cubes have
odour / taste
Unsealed packages in the
freezer compartment may be
transmitting odour / taste to
the ice cubes or Interior
needs cleaning.
Ice tray and ice collecting box to be emptied and
washed,
clean interior frequently.
LED / Lamp not
working
LED / Lamp is out of order or
No power supply.
Call authorized service center for repair or replacement.
If problem persists, please contact your nearest authorized service
center for assistance.
10. BASIC TROUBLESHOOTING BY YOURSELF
8
Summary of Contents for HRD-2423CIS-E
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