background image

Problem 

Description

Probable Root Cause

What you can do ?

Refrigerator does 
not work

Power supply off

Check refrigerator's main supply plug is connected to 
the socket and the switch is ON.

House fuse blown

Get this fixed with the help of an electrician.

Stabilizer does not work

Try connecting power plug directly to the wall socket, if 
it works then get the stabilizer fixed by repairing center.

Refrigerator 
attempts to start 
but fails to 
operate

Insufficient voltage supply

Install a voltage stabilizer in the mains with the help of 
an electrician.

Low Cooling

Improper temperature setting

Set refrigerator temperature control knob to summer 
mode 

Hot food storage

Avoid storing hot food as it is, let them be at room 
temperature before keeping them inside refrigerator.

Insufficient space for cool air 
circulation

Maintain some distance between food containers, do not 
cover refrigerator interior parts with cloth or plastic 
sheets.

Door not closed properly

Make sure to close door properly after everytime you 
open it

High door opening frequency 

Reduce door opening frequency, as it allows ambient 
hot air to get inside.

Refrigerator placed near to 
heat source

Do not install refrigerator near to oven or room heater 
or in contact with direct sunlight. 

Lack of ventilation in area 
surrounded by refrigerator

Maintain at least 20 cm distance from all sides of 
refrigerator.

Over Cooling

Improper temperature setting

Set refrigerator temperature control knob to winter 
mode

Noise

Refrigerator leveling not done Adjust levels by rotating front two legs of refrigerator

Normal relay switch ON/OFF 
noise 

Whenever refrigerator starts or stops working, cut-in or 
cut-off noise gets generated from relay located in 
compressor. Generation of this noise is absolutely 
normal condition.

Unnecessary objects could be 
placed on or behind the 
rerigerator

Check and remove unnecessary objects

Odour

Poorly wrapped food

Wrap food items properly, close box lids and bottle caps 
tightly. Make sure utensils are covered with their lid. 
Clean regularly

Formation of 
water drops on 
exterior of 
refrigerator

High humidity in atmosphere

Specially during monsoon season atmospheric humidity 
increases due to this there are chances of water drops 
formation on exterior of refrigerator, make sure you 
wipe off this moisture regularly to ensure products 
performance.

Ice cubes have
odour / taste

Unsealed packages in the
freezer compartment may be 
transmitting odour / taste to
the ice cubes or Interior  
needs cleaning.

Ice tray and ice collecting box to be emptied and 
washed,
clean interior frequently.

LED / Lamp not 
working

LED / Lamp is out of order or
No power supply.

Call authorized service center for repair or replacement.

If problem persists, please contact your nearest authorized service 
center for assistance.

10. BASIC TROUBLESHOOTING BY YOURSELF

8

Summary of Contents for HRD-2423CIS-E

Page 1: ...mer Care Toll Free 24x7 1800 102 9999 1800 419 9999 Website www haier com in www facebook com haierindia Source Euromonitor International Limited retail volume sales in units based on 2017 data Live Smart Live Green SMARTER LIFE BETTER PLANET ECO LIFE Major Appliances World s With Haier Refrigerators ...

Page 2: ...best of technology features performance and styling Altogether it is a result of our perfect understandingofyourlifestyle andneeds But what is a great product without great service Leaving no stone unturned in giving you the best of service we have also established an extensive network of authorised dealers and authorised service centers so that you get a lifetimeofgreatandtimelyserviceforyour Hai...

Page 3: ... PRECAUTION 3 3 PRODUCT INSTALLATION GUIDELINES 4 4 TEMPERATURE SETTING GUIDE 5 5 DEFROSTING 5 6 FOOD STORAGE GUIDELINES 5 7 CLEANING 6 8 GENERAL SUGGESTIONS 7 9 FACTS 7 10 TROUBLE SHOOTING BY YOURSELF 8 11 E WASTE GUIDELINE MANUAL 9 12 WARRANTY CARD ...

Page 4: ...rature Control Knob Door Rack Top Utility Rack Half Rack Lock Door Rack Big Door Rack Bottom Cool Pack Table Top VC Fresh Due to continuos improvements in our Products specifications shown here are subject to change without prior notice Available in selected models only Drain Funnel Freezer Box Chiller Tray Cabinet Shelves Veg Box Cover Vegetable Box Adjustable Leg Temperature Control Knob Door Ra...

Page 5: ...ur Products specifications shown here are subject to change without prior notice Available in selected models only 2 Freezer Box Chiller Tray Cabinet Shelves Veg Box Cover Vegetable Box Adjustable Leg Temperature Control Knob Door Rack Top Small Lock Door Rack Middle Big Door Rack Bottom Big Drain Funnel ...

Page 6: ...t and ventilate the room immediately Disconnect the power plug before cleaning or repairing repairing to be done by authorized repair personnel only The power cord is designed with three wire plug to suit three pin sockets only don t discard the third wire plug to insert in two pin sockets Also make sure of grounding improper grounding may cause breakdown or electric shock The fridge runs at 230V ...

Page 7: ...s and not in environment having temperature 10 C maintain at least 20cm distance from all the sides for well ventilation 5 Level the refrigerator so that it rests firm on the floor to do so there are two adjustable legs one at each front corner Turn to the left to raise a corner and to the right to lower the corner If you want refrigerator door to close when not held open adjust front legs in such...

Page 8: ... the defrosting process other than those recommended by the manufacturer 2 Don t use sharp objects like knife scissor blade cutter etc to remove accumulated ice from freezer it can cause damage to the freezer Do not keep hot food in fridge bring it down to room temperature before storing it in This will help to reduce power consumption Food should be covered up with bags or other type of container...

Page 9: ... or harsh cleanser or hot water or acid to clean the fridge It is recommended to use carbonated solution 4L water with a tablespoon of baking soda to clean exterior of fridge and use mild soap solution or mild detergent solution to clean interior parts of the fridge 4 To remove door utility racks while cleaning hold it firmly from both the sides and pull in upward direction After cleaning place th...

Page 10: ...ply b Take out all the food items c Fasten all shelves and boxes of both the compartments with the help of adhesive tape d Fasten each door with the help of adhesive tape or lock the doors e For safety reasons it is recommended that two people should carry the fridge and inclination angle shouldn t be more than 45 f Do not move fridge by holding it s handles Prohibited Never keep the fridge flat p...

Page 11: ...intain at least 20 cm distance from all sides of refrigerator Over Cooling Improper temperature setting Set refrigerator temperature control knob to winter mode Noise Refrigerator leveling not done Adjust levels by rotating front two legs of refrigerator Normal relay switch ON OFF noise Whenever refrigerator starts or stops working cut in or cut off noise gets generated from relay located in compr...

Page 12: ...Environment Protection Act 1986 HAZARDS OF IMPROPER HANDLING AND OR IMPROPER RECYCLING OF ELECTRONIC WASTE This crossed out wheeled bin symbol on the product and its user guide represents the product and its electronic accessories are covered by the E waste management and handling rules 2011 and the product should not be disposed off with other household waste at the end of their working life Impr...

Page 13: ...rom time to time on the components parts 9 The parts shall be replaced by functional operating equivalent material only and not necessarily with brand new ones and are likely to be different from the one originally fitted The parts thus removed shall be taken back by the company 10 The company reserves the right to retain any part or component replaced at its sole discretion during the warranty pe...

Page 14: ...NOTE ...

Page 15: ...NOTE ...

Page 16: ...patterns of people and are designed in R D centers globally Adding that little extra makes the difference Haier is today welcomed by millions to make their today better than yesterday At Haier we call this Inspired Living Part No 0060529097A Rev 02 1800 102 9999 1800 419 9999 Toll Free 24x7 Email customercare haierindia com Whatsapp 855 304 9999 Haier Appliances India Pvt Ltd Building 1 Okhla Indu...

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