9- Troubleshooting
GB
Problem
Possible Cause
Possible Solution
The compressor
does not work.
• Mains plug is not connected in the
mains socket.
• Connect the mains plug.
• The appliance is in the defrosting
cycle.
• This is normal for an automatic
defrosting.
The appliance runs
frequently or runs
for a too long pe-
riod of time.
• The indoor or outdoor tempera-
ture is too high.
• In this case, it is normal for the ap-
pliance to run longer.
•
The appliance has been off power
for a period of time.
• Normally, it takes 8 to 12 hours for
the appliance to cool down com-
pletely.
• A door/drawer of the appliance is
not tightly closed.
• Close the door/drawer and ensure
the appliance is located on a level
ground and there is no food or
container jarring the door.
• The door/drawer has been opened
too frequently or for too long.
• Do not open the door/drawer too
frequently.
• The temperature setting for the
freezer compartment is too low.
• Set the temperature higher until a
satisfactory refrigerator tempera-
ture is obtained. It takes 24 hours
for the refrigerator temperature
to become stable.
• The door/drawer gasket is dirty,
worn, cracked or mismatched.
• Clean the door/drawer gasket or
replace them by the customer
service.
• The required air circulation is not
guaranteed.
• Ensure adequate ventilation.
The inside of the
refrigerator is dirty
and/or smells.
• The inside of the refrigerator
needs cleaning.
• Clean the inside of the refrigera-
tor.
• Food of strong odour is stored in
the refrigerator.
• Wrap the food thoroughly.
Many occuring problems could be solved by yourself without specific expertise. In case
of a problem please check all shown possibilities and follow below instructions before you
contact an after sales service. See CUSTOMER SERVICE.
WARNING!
▶
Before maintenance, deactivate the appliance and disconnect the mains plug from
the mains socket.
▶
Electrical equipment should be serviced only by qualified electrical experts, because
improper repairs can cause considerable consequential damages.
▶
A damaged supply should only be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.
26
9.1 Troubleshooting table
Summary of Contents for AFE635C J Series
Page 37: ...GB 12 Customer Service 37 ...
Page 38: ...HRF_HB_AFE_CFE 35C J_EN V03_190103 ...
Page 75: ...DE 12 Kundendienst 37 ...
Page 76: ...HRF_HB_AFE_CFE 35C J_DE V03_190103 ...
Page 113: ...ES 12 Servicio al cliente 37 ...
Page 114: ...HRF_HB_AFE_CFE 35C J_ES V03_190103 ...
Page 151: ...FR 12 Service client 37 ...
Page 152: ...HRF_HB_AFE_CFE 35C J_FR V03_190103 ...
Page 189: ...HU 12 Ügyfélszolgálat 37 ...
Page 190: ...HRF_HB_AFE_CFE 35C J_HU V03_190103 ...
Page 227: ...IT 12 Servizio di assistenza 37 ...
Page 228: ...HRF_HB_AFE_CFE 35C J_IT V03_190103 ...
Page 265: ...PL 12 Obsługa klienta 37 ...
Page 266: ...HRF_HB_AFE_CFE 35C J_PL V03_190103 ...
Page 303: ...PT 12 Serviço ao cliente 37 ...
Page 304: ...HRF_HB_AFE_CFE 35C J_PT V03_190103 ...
Page 341: ...CZ 12 Zákaznický servis 37 ...
Page 342: ...HRF_HB_AFE_CFE 35C J_CS V03_190103 ...
Page 379: ...EL 12 Εξυπηρέτηση πελατών 37 ...
Page 380: ...HRF_HB_AFE_CFE 35C J_EL V03_190103 ...
Page 417: ...NL 12 Klantendienst 37 ...