TROUBLE SHOOTING
Before arranging for service, firstly know the status and then check simply as follows:
Problems Check
No picture or sound Check if the power supply is plugged in.
Check if the power switch is in ON position.
Picture is OK, no sound
Check if the volume
c
ontrol is set to the
minimum or mute position
Check there are no obstacles between the
sensor window and remote control unit.
No TV signal
Check if the TV/AV button is not set to TV
status.
Check if the antenna is well connected.
Check if you installed the TV correctly.
No external video signal
Check if you installed the TV correctly.
Check if the TV/AV button is set to AV
position.
All channels lose colour
intermittently
Check if the antenna is broken.
Poor reception, loss of
colour with certain
channels
Check if channels are correctly Tuned ( see
Fine Tuning).
Diagonal stripes appear
on picture
The receiver may be affected by interference
(e.g. from nearby radio broadcasting
transmitter or from another TV receiver).
Picture has snow
Check if the antenna is broken.
Check if the antenna is disconnected.
Check if the antenna is damaged.
Ghost images appear
Check if the antenna direction has been
changed by a storm or strong wind, etc.
(because ghost images are caused by the
arrival at the antenna of both the signal
which has traveled directly from the
transmitter and the signal which has been
reflected from a hill or a large building. The
direction of the antenna should be chosen for
minimized ghosting.)
Remote control does not
work
Check if the power switch is in ON position.
Check if the batteries are out of use or not
connected well.
Make sure that there is no strong light
striking the sensor window or remote control
unit
Check if the antenna is disconnected.
Check if the antenna is damaged.
lacks colour or
picture too dark
Picture
Check colour, brightness
controls are correctly
and contrast
adjusted.
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