WaterMax RO Owner’s Manual
9/2020
39
Troubleshooting
Problem
Possible Cause
Solution
High product water TDS
Membrane expended
Replace Membrane module. Contact your
local Hague dealer
Membrane attack by chlorine
Precarbon may be exhausted. Replace with a
new cartridge and a new membrane
Check valve failure (H6000 & LC100P Only) Replace check valve. Contact your local
Hague dealer
Insufficient brine flow rate-screen of flow
restrictor pressure/control plugged (H6000 &
LC100P Only)
Replace or flush out screen and /or flow
restrictor/pressure control. Contact your local
Hague dealer
A clogged pre-filter creates pressure drop
and low brine flow
Replace the clogged pre-filter cartridge with a
new one
Feed pressure too low
See
Filter Specifications
chart to verify
minimum feed pressure for your model
Insufficiently flushed Carbon Post-Filter
cartridge
Flush Carbon Post-Filter with product water.
One or two tanks should be sufficient
Leaking permeate pump diaphragm
Contact your local Hague dealer
No water or not enough
water
Feed water shut off
Turn on your feed water valve
Low feed pressure
See
Filter Specifications
chart to verify
minimum feed pressure for your model
A pre-filter cartridge clogged
Replace the clogged pre-filter cartridge with a
new one
Screen in flow restrictor/pressure control
plugged (H6000 & LC100P Only)
Replace or flush out screen and/or flow
restrictor/pressure control. Contact your local
Hague dealer
Membrane fouled
Determine and correct cause; replace
membrane. Contact your local Hague dealer
Product check valve stuck
Replace check valve
Tank overpressurized
Adjust air pressure between 5 and 7 psi
(34 and 48 kPa)
Over use
Contact your local Hague dealer
Tank valve off
Open tank valve
Stalled permeate pump
Confirm both product and reject flow into and
out of permeate pump. Replace pump if
necessary
Low flow rate from
spigot
Low water production
See “No water or not enough water”
Tank lost air precharge
Adjust air pressure between 5 and 7 psi
(34 and 48 kPa) valve stem and tighten
Tank diaphragm slipped
Replace tank
Carbon Post-Filter clogged
Replace Carbon Post-Filter cartridge
Tank valve partially closed
Open tank valve
Summary of Contents for WaterMax H3500
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