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Troubleshooting
FAQS: Frequently Asked Questions:
Q: Does this dishwasher need rinse aid?
A: It is strongly suggested that rinse aid be used to enhance the drying performance of the
dishwasher. If not, water may remain on the dishes and machine liner. Rinse aid helps ensure
that most of the water is removed from the dishes at the end of rinsing, and the load is ready
for the drying cycle.
Q: Why is there a muddy white film on my tableware after washing?
A: It is usually caused by the reaction of minerals in the water with dishwasher detergent. Do
not use too much detergent. For the recommended amount of detergent, please refer to “Add
detergent to the dispenser” sect
ion. This machine consumes less water than a traditional
dishwasher, so adding rinse aid will help wash off the film.
Q: How do I remove the white film on the machine liner’?
A: Put 3 tablespoons (40 g) of citric acid powder in the main detergent compartment. Run the
"Machine Care" program once without detergent.
Q: Why do I hear the dishwasher whistling?
A: It is important to determine the duration of noise and the time when it occurs (which part
of the cycle) Vou can hear whistle when water is sucked into the dishwasher This is normal. If
the water pressure is too high, the sound will be louder. Therefore, if the noise is too loud,
you may need to adjust the water valve to reduce the pressure.
Q: Can this machine perform a “drain only" cycle?
A: To drain the accumulated water, you may press and hold the Start/Pause button for 3s, and
the program will reset for drainage. Once the dishwasher is drained, the power supply will
turn off.
Q: What is child lock? How is It activated?
A: Child lock is a function that prevents the control from being changed during the program
running. It will not prevent the door from being opened or the machine from being turned off.
To enable or disable it, you may press and hold both “Program” and "Delay timer" buttons for
3s.
Q: Should I wash the dishes before loading them into the dishwasher?
A: No. The dishwasher can clean the dishes without pre-washing.
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