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Guarantee
Your Haden product is covered by Guarantee for 24 months from the date of the
original purchase. If the product fails within this period due to faulty materials or
workmanship, it will be repaired, replaced or refunded at our discretion
Please ensure you register your product and keep your receipt (proof of purchase)
and serial number in a safe place.
You can register your Haden product by calling 01759 487830
What is covered?
•
Electrical and mechanical faults deriving from faulty materials defective
components or a manufacturing defect.
•
Replacement functional parts.
•
Labour costs of an approved Haden engineer.
Your Haden Guarantee covers domestic use at residential addresses and is subject
to the following conditions.
Guarantee exclusions:
•
Transit / delivery damage or cold weather damage.
•
Incorrect installation: Please ensure that your Haden appliance has been
correctly and safely connected to mains supplied electricity, gas and water
and drainage as appropriate and in accordance with the instruction manual.
We recommend that all electric cooking products, washing machines and
dishwashers are installed by a qualified plumber / electrical appliance
installer.
•
Repair of, or interference with, the product by any person not authorised by
the manufacturer to carry out service.
•
Improper use, abuse, modifications or adjustments.
•
Accidental damage.
•
Reversal of door or door handles on cooling appliances.
•
Repair of replacement of any cosmetic or consumable parts such as bulbs,
plugs, fuses, cables, filters and attachments, control knobs, flaps, container
lids, handles, glass and wire shelves, rubber hoses, plastic door shelves and
any accessories for example Oven baking trays and shelves. These include any
parts which have become worn, discoloured or damaged, including damage by
incorrect use or cleaning.
•
Products with unreadable or removed serial numbers.
