11.
The use of the guarantee rights requires the total (cumulative) fulfilment of four conditions:
a)
presenting a VAT invoice, receipt or other proof of purchase of the equipment to the Manufacturer,
photographic documentation of the defective Equipment, together with a brief description of the
reasons for submitting a guarantee claim,
b)
reporting the defect within 14 (fourteen) days of its detection,
c)
delivering the Equipment in original packaging at the expense of the Manufacturer, to the address
indicated above in the guarantee card or to the address of the Authorized Service Centre,
d)
designation of the place where the Manufacturer delivers the equipment after repairing it (limited to
the country in which the Equipment was purchased).
12.
The guarantee period is extended for the duration of the repair, starting from the date of delivery of the
Equipment to the Manufacturer or to the Authorized Service Centre, to the date on which the Equipment
was returned to the Buyer.
13.
The responsibility of the Manufacturer or the Authorized Service Centre is to define the scope and the
method of repairing the Equipment.
14.
The guarantee is limited to the repair of the Equipment. The Manufacturer reserves the right to replace the
Equipment with a non-defective one, if the repair exceeds the price of the Equipment indicated in the proof
of purchase. Under the guarantee, the Buyer shall not be entitled to demand that the Equipment be
replaced with a new one. The guarantee, in particular, does not cover liability for losses or damages
incurred by the Buyer in connection with the fact that one is not able to use the Equipment.
15.
The Manufacturer shall not be liable for any damage to the Equipment caused during the performance of
the transport service by the delivery company until it is collected by the Manufacturer from the delivery
company.
16.
If the shipment of the Equipment was ordered by the Manufacturer, the Buyer is obliged to check the
technical condition of the Equipment upon its receipt. If the Buyer finds that the Equipment has been
damaged during the transport, the Buyer is obliged to:
a)
immediately, not later than within 3 days from the date of receipt of the shipment, notify the
Manufacturer of any damage to the Equipment that occurred during transport, in order to enable the
Manufacturer to submit a complaint to the delivery company and pursue related claims,
b)
provide the Producer with a complaint report drawn up between the Buyer and the delivery company.
17.
The guarantee regulations contained in this document are the sole and exclusive guarantee rules for HABYS
limited liability products.
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