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If you feel any failure…?
It seems no hydrogen generation even switch is pushed. (Light is on)
Please change to another water or put a few drops of lemon juice.
* If hydrogen is generated after changing to another water, the previous water is not easy
to conduct electricity
Battery charge is unavailable (No light on)
Please check the AC-adapter is certainly inserted consent.
Please check the plug of AC-adapter is certainly inserted jack of base.
* It spends two seconds for lighting the light of base after inserting the plug.
It is expected the life of battery is finished. Battery is a consumable parts. It is recommended
regular replacement.(every 3 years)
Water is leaking from each joints.
Please confirm there is packing (Gray) inside of cap and base.
If it is still leaking even there is packing inside of cap and base, please twist cap and bottle
more hardly.
* Sometimes there is remaining water in the gap of bottle and base. This is not water
leaking. Please wipe moisture well.
This bottle does not work once you plug off AC adaptor from jack.
It does not work when you connect AC adaptor plug onto recharge jack. When you generate
hydrogen, please plug off AC plug and switch on.
Can we wash base unit?
Base unit includes electrical parts. And jack on base is not complete water proof. Please avoid
water contact into jack.
What kind of cleaning tool can I use?
You can use soft sponge to clean up the base, not to use hard brush to base.
Precaution of handling of base
*Inside base, please wipe off gently with well squeezed soft cloth. If you use wet sponge to
clean base, cleaning agent or moisture come into jack and it may happen the malfunctions.
*If moisture go into jack, the bottle does not work properly. Especially please be careful when
you pour water, when you clean up the base and when you recharge the battery.
*Please confirm that the jack cap is tightly closed without any gap.
*Please confirm no moisture contact at the backside of base.
*Please confirm that the plug of AC adaptor has no moisture contact then put it into jack.
*Moisture contact inside jack may occur the malfunctions.
+Charge light turn on but there is no generation of hydrogen after switch on.
+Charge light does not turn on and bottle does not generate hydrogen.
After purchasing the bottle, these kind of malfunction are caused by moisture.
Please note that these kind of malfunction are out of warranty and can be paid repair.
