IMPORTANT, PLEASE READ AND KEEP THIS DOCUMENT ON RECORD.
www.h2flow.net
•
Tel: 888-635-0296 (Toll Free)
OR
(+1) 419-841-7774 (International)
22
20.
warranty
Definition
H2flow Controls, Inc., warrants the AcuFlow™ Digital product for 3-years from its date of supply from H2flow Controls, Inc. or its
stocking Distributor. In the event that the product experiences a premature failure due to defective workmanship or materials,
H2flow will, at its discretion, replace either the failed component(s) or the complete AcuFlow™ Digital unit. H2flow shall not be
responsible for third-party labor or any consequential losses. Damage caused by improper installation, misuse or exposure to
corrosive chemicals, will not be covered by this warranty.
Eligibility
This warranty extends to the original purchaser only or to the end-user client of an H2flow Controls Inc. authorized affiliate.
How to obtain service
To obtain service under the terms of this warranty, the customer is required to notify H2flow Controls Inc. before the expiration
of the warranty period and to return the item in accordance with H2flow Controls Inc’s product return policy. Any product
returned for warranty repair must be accompanied by a full fault report specifying the symptoms and the conditions under
which the fault occurs. Should H2flow Controls Inc. incur additional cost as a result of a failure to complete the appropriate
paperwork, an administrative charge may be levied.
Exclusions
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate care.
H2flow Controls Inc. shall not be obligated to provide service under this warranty if:
a) damage has been caused by a failure to make a full and proper inspection of the product (as described by the
documentation enclosed with the product at the time of shipment) on initial receipt of the product following shipment;
b) damage has been caused by the attempts of individuals, other than H2flow Controls Inc. staff to repair or service the
product;
c) damage has been caused by the improper use of the product, including but not limited to, the cracking or breakage
of a AcuFlow Digital sensor or AcuFlow lid due to the over-tightening of lid screws, damage to the AcuFlow Digital LCD
display screen due to misuse or excessive exposure to chemicals, use or installation in an outdoor, wet or ‘washdown’
type environment, the splicing or cutting of cables or wires unless explicitly instructed to do so during the installation
process.
