H-TEK UC803(P), User Manual

Page: 122 / 125

Troubleshooting
121
Why can’t I get a dial tone?

Check for any loose connections and that the phone has been installed properly. For the
Installation instructions, refer to
HU
Phone Installation
U H
.

Check whether dial tone is present on one of the audio modes.

Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to check
whether dial tone is present for one of the audio modes.

If the dial tone exists on another audio mode, connect a different handset or headset to isolate
the problem.
Where to set the tone?
You can set the tone on web interface:

Click Setting

Tones

Define the dial tone, ringing, busy tone…

For the tones, you can check with your system administrator.

More Click Tone Notes .
How to download XML Configuration?

Click Management

Configuration

How to Import Trusted CA certificate?

Click Management

Trusted CA