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cos105000_200-300_75-125, rev. 1.03
© 1988 - 2019 h/p/cosmos sports & medical gmbh
Problem
Solution
No connection via RS232
(wrong cable)
For connection to PC with h/p/cosmos software and most external devices
use the included RS 232 interface connection cable [cos00097010034].
No connection via RS232
(cable defect)
Check cable and plugs for defects.
Replace defective cable.
No connection via RS232
(wrong COM port)
Do not use COM 3 on the device
(see “connection of external devices / interfaces”).
No connection via RS232
(wrong settings)
Choose correct interface protocol on device (“User Options” OP 20 or 21).
Choose correct interface protocol on periphery.
Check installation of peripheral software.
No connection via RS232
(blocked COM port)
Restart peripheral software.
Restart peripheral device.
Acceleration via external device too slow.
Check max. acceleration and deceleration level via RS232
(“User Options” OP 29).
Any other problem
unplug device, exclude reconnection, mark clearly and inform h/p/cosmos
service personnel via telephone and writing.
12.2 RS232 troubleshooting