19
Suggested speed and capacity for each components:
TROUBLE-SHOOTING
•
The below error information appeared on the screen is normal. If it still appears the
problem after you acted according to the solution below, please contact our customer
service center.
Error code
Description
Possible reasons
Solution
E1
Safety switch
not fixed
Jar or jar lid is not fixed
properly.
Re-assemble the jar and jar lid,
make sure all the parts are
assembled properly and tightly
E2
Temperature
sensor
missing
The jar is not in place,
or connection of the
temperature sensor at
the jar base is damaged
Re-assemble the jar and make
sure it is fixed properly and
tightly
E3
Motor blocked Too big loading in the
jar
Decrease the volume of the
food in the jar, or cut the food to
smaller pieces and re-start the
machine.
E4
Too high
temperature
No food in the jar, or
very little food with high
temperature setting for
too long time.
Add food in the jar
E5
Motor
temperature
too high
The machine works at
high loading for too long
time
Stop and let the machine to
cool before re-started
E7
Speed transfer Speed changing
Remove the jar, turn the lower
whisk egg whites or
cream
4
2L max
10min
Steamer
Steam vegetables
N/A
3.5L max
15min
Steam meat
N/A
3.5L max
20-30min
