Activation, Troubleshooting, Maintenance
Activating the System For the First Time
Make sure all water supply/drain lines are secure and
free from leakage.
Slowly turn the saddle valve counterclockwise until fully
open. Check stem seal for leakage. If necessary tighten
stem nut lightly.
Turn storage tank valve one quarter turn counterclockwise
to open the valve (the handle should be in line with the
tubing as it enters the connection).
Open the product water faucet and let the water flow until
all the air has been expelled from the system. This will
take about an hour.
Close the product water faucet. In 30 minutes, check the
connections for leaks and correct if necessary.
Maintenance- Imperative to follow the sequence as outlined
Note that filters are labeled for easy servicing.
1) Open the RO faucet and let the tank drain completely. Leave the faucet open until the
filter change is complete.
2) Remove the pre-sediment cartridge.
3) Remove the pre-carbon cartridge.
4) Remove the membrane cartridge - The membrane may be reused indefinitely as long
as the TDS level and other troubleshooting guidelines are met.
4) Remove the post-carbon cartridge.
5) Install the new filters.
6) Turn on the system and inspect for leaks.
7) Drain the first tank of water after changing the filters before drinking. When the membrane
is changed, drain the first two tanks of water before drinking.
Do Not Use the First Two Reservoirs of Water
Allow the reservoir to fill for 4-6 hours. Dispense this water to drain. This process removes the factory installed sanitizing
solution from the entire system and sends it to the drain. Repeat this process one more time. Allow the tank to fill for
4-6 hours and dispense this water to the drain.
Troubleshooting
Problem
Reason
Solution
Water has an offensive odor / taste
Carbon post filter is depleted
Drain storage tank & replace post filter
Water has an offensive odor / taste
Filters are depleted
Replace filters & sanitize system
Not enough product H
2
O Pressure
Storage tank air pressure is low
Empty storage tank and set pressure to 8 psi (55kPa)
Not enough water
Low water pressure
If line pressure is below 30 psi install a booster pump
Not enough water
Water supply is blocked
Clear restriction, rotate valve on feed water
Not enough water
Storage tank is depleted
Consider an increase in tank or membrane capacity
Not enough water
Clogged pre-filter cartridge
Replace prefilter, drain tank and sanitize system
No drain water
Clogged flow restrictor
Replace flow restrictor, check TDS monitor
No water
Water supply is turned off
Turn water on
Under sink is wet
Leak from valve, faucet or fitting
Dry everything with towels to isolate leak, identify and fix.
TDS monitor shows red
High TDS in product water
Replace RO membrane, check flow restrictor
