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Do not immerse the kettle or power base in water or any other liquid.
Do not use harsh or abrasive cleaners or solvents.
Decaling
Scale build-up will cause the element to overheat, reducing its working life. It
may also cause the safety cut out to operate prematurely, switching the kettle
off before the water boils
As the element is mounted beneath the kettle, there are no awkward nooks
and crannies for the scale to get a foothold. It can build up only on the walls
and floor of the kettle, where it can be seen and dealt with.
To minimize scale build-up:
1. Empty the kettle after each use; do not allow water to stand in the kettle
overnight; use filtered water instead of ordinary tap water.
2. Descale the kettle regularly using a proprietary brand of descaler suitable
for use in plastic-bodied products. In areas of very hard water descaling
may be necessary as often as once a month.
3. When decaling, follow the instructions on the packet of descaler. When
descaling has finished, empty the kettle and rinse it out several times
with fresh water, then fill with fresh water, boil. And discard the water.
This should ensure the no chemical residues are left in the kettle.
Please note: Products returned during the guarantee period with faults that
are directly related to scale built-up will be subject to a repair charge.
Water filter
The scale particles that remain suspended in the water may give it a cloudy
or greasy appearance, depending on the hardness of the water.
The filter fitted to your kettle will prevent these parties passing into your drink.
You must ensure that the filter is kept clean and clear of deposits otherwise
the performance of your kettle may be adversely affected, your drinks may
contain scale particles, and the water inside the kettle may look cloudy.
You should clean the filter whenever there are any noticeable deposits left on
it, and especially if pouring is affected in any way.
TROUBLESSHOOTING
• I try to switch on the kettle but it switches off automatically.
The kettle has boil-dry protection and automatically switches off when there
is too little water in it. You may need to put more water in the kettle (at least
0.5 litres).