21
TERMS OF GUARANTEE
For our products, the legal terms concerning claims under guarantee are valid. During
the legal period, all material and manufacturing defects are covered. No claims will be
accepted for broken accessories, defects resulting from inappropriate use or care,
excessive wear due to intensive use, wrong use due to the non-observance of the
instruction manual, or normal wear and tear. No guarantee claims will be accepted if
the appliance has been modified or if attempts have been made to repair the
appliance. In such case, the vendor cannot be held responsible in case of accidents.
you can find a quick and easy solution to register a
complaint in case of a defect within the warranty period. Just log on to the service
portal (www.ggv-service.de), designate the appliance and then you will be guided
through the menu, with all necessary information and advantages, to help you and
solve your problem. We are at your service on the service portal during and also after
the warranty period.
In case of a defective accessory, the complete appliance will not be exchanged, but
only the accessory will be sent free of charge. In such case, do not return the complete
appliance but only order the accessory!
In case of glass damages, glass spare parts will
be charged.
Pieces undergoing wear and tear as well as cleaning and maintenance or the
exchange of worn out pieces are not covered by the guarantee and will thus be
charged!
AFTER THE LEGAL PERIOD OF GUARANTEE
Repairs after the guarantee period can be performed at a charge by a competent
qualified technician or a repair service.
The user manual is by simple request also available in electronic format from the after-
sales service.
