Guardian Telecom
Installation and Operation
HDE-VoIP Series Telephones
Page 24
17. Warranty
Guardian Telecom warrants your product to be free of defects in material and workmanship for a
period of three years. Guardian Telecom will repair or replace any defective unit that is under
warranty.
This warranty is null and void if any non-authorized modifications have been made to this product
,
or if it has been subjected to misuse, neglect, or accident. This warranty covers bench repairs only;
such repairs must be made at Guardian Telecom or an authorized service depot. Guardian Telecom
is not responsible for costs incurred for on-site service calls, freight, or brokerage.
A return authorization must be obtained prior to warranty claims or repairs.
18. Disclaimer
The products covered by this manual are designed for use in Industrial Environments and/or
Hazardous Locations. Due to the range of possible applications for these instruments the
manufacturer will not be responsible for damages or losses of any kind suffered as a result of the
use of this product, including consequential damages.
19. Warning
This device may be opened and reassembled by qualified personnel only, for the purposes of
installing the product, making adjustments and replacing components, following the instructions in
the product manual.
High voltages may be present in this product when connected to telephone wiring.
20. Service Telephone Number
1-800-363-8010
Guardian Telecom provides a customer service telephone number which is toll-free within North
America. If you need assistance when installing or operating this product
,
please call the toll-free
telephone number between regular business hours (8:00AM-5:00PM), Mountain Standard Time. If
you are calling outside of regular business hours, please leave a detailed message, and a member
of Guardian Telecom’s Service Department will return your call as soon as possible. If your product
requires service, Guardian personnel will supply you with an RMA (return materials authorization)
number over the telephone or through our web site product return page. This number must be
included with your return address and the name of the person to contact.
Guardian Telecom, A Division of Circa Enterprises Inc.
Toll-free 1-800-363-8010
Phone (403) 258-3100
Fax. (403) 253-4967
21. Feedback
Guardian Telecom continually strives to make reliable, durable, and easy to use products. If you, as
an installer or user of our equipment, have any suggestions for improvements to this or any of our
products or documents, including this manual, we would appreciate hearing from you.
